Jordan Lim

Experience

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  Starbucks Coffee Singapore

  May 2016 - Jan 2017

  Barista

  - Assist with customer's queries and request.- Brewing and crafting a special cup of coffee based on customer preferences.- Cashiering- Maintaining a clean and conducive environment for customers to be in.

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  A*STAR - Agency for Science, Technology and Research

  Oct 2016 - Feb 2017

  Information Technology Assistant

  - Assisted in implementing a project system using GRAILS framework and Java Programming, allowing researchers to access past immunology archives.- Analyzing statistics and creating visualization to display known statistics.- Streamline the research process and ensure that system is regularly updated.

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  NTT Ltd.

  Nov 2019 - Feb 2020

  Support Buyer

  - Assisted in procuring software licenses and equipment to support clients in their implementation of new business models.- Worked closely with vendors and clients to solve issues regarding expediting software licenses and equipment.- Coordinated with central services on purchasing and loading status, ensuring that software license and equipment were received on time.

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  Novelship

  Dec 2021 - Nov 2022

  Business Analyst

  - Implementing live dashboards for the company to observe key metrics to aid in monthly strategic planning.- Automation of data visualizations.- Making an impact within the company through giving insights and providing valuable opinions for company decision-making.- Build up Standard Operating Procedures (SOP) for new products and accessory lines.- Analyzing customer sentiments using Python to generate insights for the company on areas to work on and improve on.

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  Nike

  May 2023 - Jul 2023

  Cost Analyst

  - Streamlining and automating 70% of the cost projection process, saving 50% of the required working hours to churn projection numbers.- The process has contributed to the cost savings of $1.5 billion dollars to the overall business.

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  NTT Ltd.

  Oct 2023 - now

  Data Informatics Analyst