Talk to sales Try for Free
Mudit Bhargava

Mudit Bhargava

Followers of Mudit Bhargava682 followers
location of Mudit BhargavaPune, Maharashtra, India

Connect with Mudit Bhargava to Send Message

Connect

Connect with Mudit Bhargava to Send Message

Connect

  • Timeline

  • About me

    Associate Business Consultant at Tech Mahindra

  • Education

    • Symbiosis Centre For Management and Human Resource Development

      2016 - 2019
      MBA Executive Marketing and Operations

    • Swami Keshvanand Institute of Technology, Jaipur

      2005 - 2009
      Bachelor of Engineering (BEng) Electronics and Communications Engineering

      Activities and Societies: ISTE

  • Experience

    • Nokia

      Dec 2009 - Feb 2015

      was responsible to provide end to end closure of pre-sales requests coming into CSSC. being a part of BizOps team we handled all daily, monthly and annual KPI reports for CSSC. During this role I got to work more on MS Excel, dashboards and other presentation and reporting tools. Major projects include – network swap from legacy Siemens nodes to Nokia nodes, MobileNumber Portability (MNP) implementation and new Value Add Service (VAS) implementation.Responsible to solve National and International Roaming, SMS, VAS service and MNP issuesand customer complaints.Initiated SMS Error Code Analysis to minimize customer complaints and increase NPS score.Assistance to RA teams and Legal team for UAT and fraud prevention.

      • Sales Support Engineer

        Jan 2013 - Feb 2015

      • Roaming Engineer

        Dec 2009 - Jan 2013

    • Vodafone

      Feb 2015 - Feb 2019
      Roaming Quality Analyst

      Responsible to overhaul how we improve our presentation of insights to bring in more eyeballsfrom our roaming partners to focus on improving roaming experience for our customers. We usedTableau visualizations to showcase our vizzes. We ran multiple roaming tests during major eventslike Euro Cup 2016. -- Increased Download speeds for Vodafone outbound roamer by an aggregate of 10% and 12% under 3G and 4G respectively for 15 Vodafone Local Markets in FY 2018-19.-- Reduced test execution cost by driving campaigns internally, thus reduced test on SIGOS global probes from 4000 monthly test to under 100 monthly tests.-- Driven automation for internalization report which thus reducing manual effort from 16 hrs/ month to 0.5 hr / month. Show less

    • _VOIS

      Feb 2019 - Aug 2021
      Margin Assurance Analyst

      -- Complete ownership for Vodafone Spain, Vodafone Greece and Vodafone Ireland kick-off.-- 70K€/month cost saving for Vodafone Spain in FY 2019-20.-- Identified redundant discounts which were active in Vodafone Ireland since 2015 thus saving close to 23K€-- Roaming Dashboard creation in Vodafone Spain for tracking high cost operators and high usagecustomers. Cost saving for 130K€ by blocking two operators for roaming.

    • Tech Mahindra

      Sept 2021 - Jan 2023
      Associate Business Consultant

    • TIAA

      Jan 2023 - now
      Senior Technical Support Associate

  • Licenses & Certifications

    • Data Dashboards in Power BI

      LinkedIn
      Jul 2020

    • Data Science Methodologies

      IBM
      Jan 2021
      View certificate certificate

    • Data Analytics Essentials

      Vodafone
      Aug 2020
      View certificate certificate

    • Data Science Foundations - Level 1

      IBM
      Sept 2020
      View certificate certificate

    • Google Cloud Essentials

      Google
      Aug 2020

  • Honors & Awards

    • Awarded to Mudit Bhargava
      Vodafone Star - Feb 2021
    • Awarded to Mudit Bhargava
      Vodafone Star - Jan 2020
    • Awarded to Mudit Bhargava
      Vodafone Amdocs Joint HACKATHON - Winner Vodafone & Amdocs Aug 2019 It was first of a kind event where both Vodafone and Amdocs collaborated together for the event. The team prepared prototype/MVP of their ideas on 2nd Aug during Hackathon Day and presented their ideas during Demo Fest to the panelist from Vodafone & Amdocs between 5th-9th of Aug.The ideas were so interesting and intriguing that it took 4 sessions of combined panelists to arrive at top 5 ideas.On Grand Finale these 5 ideas with complete prototype were presented to Pedro Sardo (VSS… Show more It was first of a kind event where both Vodafone and Amdocs collaborated together for the event. The team prepared prototype/MVP of their ideas on 2nd Aug during Hackathon Day and presented their ideas during Demo Fest to the panelist from Vodafone & Amdocs between 5th-9th of Aug.The ideas were so interesting and intriguing that it took 4 sessions of combined panelists to arrive at top 5 ideas.On Grand Finale these 5 ideas with complete prototype were presented to Pedro Sardo (VSS Director), GV (ITO head) & Amdocs Vodafone Director Liat. After a long solicitous Panel discussion top 3 Ideas were selected. Show less
    • Awarded to Mudit Bhargava
      'Fit for Future' Niche Skill Programme - Jan 2017 Niche Skills are Vodafone are identified as specialist skills which are very crucial to perform the roll.I was identified under this programme for my displaying my expertise in telecom analytics. 1. Creating weekly dashboards for higher management and Service Owner. 2. Saved approx 15k EUR by creating visualization in in-house tool to identify inefficient use of paid resources when we had free resources at hand. Drived this campaign among a team of 40+ members.
    • Awarded to Mudit Bhargava
      Vodafone Star Vodafone Nov 2016 Vodafone Stars is given recognise the behaviours of our Spirit in day to day work, or on a particular project or task.