James Worth Ellerbee

Experience

• 

  DISCOM - FORT HODD, TEXAS

  Jan 1998 - Jan 1999

  BDE S4
• 

  InterAmerican Defense Board

  Sept 2000 - Jun 2003

  Deputy Director of Acquisition and Logistics (U. S. Army)

  Responsible for daily support of Chairman of the Board and 24 Diplomatic Executives within a multi-disciplined, multi-lingual and multi-cultural international organization. Managed and directed a 20-person team.  Successfully implemented logistics methodologies, managing site, acquisition, expenditures and inventories for supplies, equipment and services assets valued at over $40 million. Deployed/implemented a transactional process with DMAIIC Six Sigma methodology to an automated acquisition system, delivering efficiency on cash resource management by 10%, and overall cycle time management by 80%. Developed, coached & and mentored 40 green belts. Managed team of multilingual interpreter (simultaneous interpretation). Show less

• 

  GSX Groupware Solutions

  Nov 2001 - Oct 2002

  Practicum Master Program

  . Implemented Six Sigma project “Reverse Auction”, for sponsor (General Electric). Implemented project delivered a $580MM cost avoidance for global procurement operations. Mentorship facilitated by GE Master Black Belt.

• 

  U. S. Army

  Jun 2003 - Sept 2006

  Logistics Deputy Manager

  Developed unique quality strategies designed to maintain and sustain critical assets for logistics and maintenance systems in value of $60+ million, with close national/international partnerships and strategic alliances that included international governments. Implemented Quality Management tools process and procedures.  Implemented a new, just-in-time product distribution system, reducing warehouse and logistic expenses by 72%.  Implemented Six Sigma solutions decreasing regional delinquency to 1% rate on transactional cards. Deployed and implemented a comprehensive Six Sigma project, increasing company´s positive image rating from 66 to 94 points over 100 points scale. Effectively deployed and implemented Lean Six Sigma on medium vehicle fleet maintenance program, reducing waste and improving efficiency 97%. Recognized and awarded the Army Award for Maintenance Excellence (Runner Up). Show less

• 

  University of Phoenix

  Feb 2005 - May 2006

  Faculty/Professor, MBA Program

  Established as faculty at master degree level on Systems Thinking and Performance Measurement course, facilitating course on how to define, measure, analyze, improve and control relevant data and apply performance measurement tools as a means to improve organizational performance; Also, facilitated courses on Management Information System. Applied existent curriculum with Six Sigma methodologies and personal experience, embedding on students’ subject mastery in six weeks, obtaining tangible results over $10 million costs saved on 24 different projects through a year. Certified 24 Six Sigma Green Belts. Show less

• 

  Protection24

  Oct 2006 - Apr 2007

  Operations Manager

  Managed limited resources to the most productive uses creating maximum value for the company's stakeholders. Developed and cascaded the organizations strategy/mission statement to the lower ranking staff, and implemented appropriate rewards/recognition, coaching/corrective practices to align personnel with company goals.  Deployed DMAIC process for deficient alarm systems, recovering in excess of $250K from manufacturer and reestablishing customer confidence.  Implemented digital dashboard for systems installation process, reducing waste in 70%.  Re-organized entire maintenance section, reducing waste by 62% thus improving the alarm system’s installation scheduling process. Reduced operational expenses 47%, by implementing new maintenance procedures for alarm systems installations. Show less

• 

  PAE

  May 2007 - Sept 2008

  Deputy/Program/Logistics Manager

  Managed Multi-level base operations services contract for the US Military Group Embassy-Bogota and their missions that included logistics, facility engineering, Custodial Services, security, and armored vehicle fleet maintenance, materials inventory and logistic for joint military operations (air cargo), joint services air transportation, sundry of personnel services for over 800 military active duties personnel of the Air Force, Army, Navy, and Colombian military. Managed and provided stewardship for 9 managers and 120+ employees, and was directly responsible for developing quality control and process improvement strategies. Certified and mentored seven Six Sigma Green belts.  Directed and synchronized logistical operations to support mission requirements. Re-designed and implemented air transportation procedures for cargo loading process, creating cost avoidance in excess of USD $120K. Deployed Kaizen event and implemented and achieved 6 Sigma on fleet maintenance process of zero deficiency and zero discrepancy for armored commercial vehicles, keeping secured integrity on customer’s critical KPI (human lives). Led Quality Control Team to a successful certification and re-certification of ISO program. Developed programs, policies and logistical plans and briefing in support to the US Embassy and US MILGROUP Joint Logistics mission requirements. Show less

• 

  Overseas Management Company

  Aug 2009 - May 2010

  Data Base and Information Manager

  Supported with executive teams positioned globally performing site diagnostics and providing data support services, including coordinating, verifying, tracking and collate multi-corporate and customer information. Responsible for leading lean six sigma (LSS) initiatives and continuous improvement efforts, improving performance and data accuracy, created a process to validate information submitted for evaluation for corporate internal use, overseeing the quality of information used for financial investment/transactions. Working directly for Chairman of the Board, also briefing board of directors, company operations and supported the IT migration platforms from Citrix, resulting in the creation and implementation of a multi-level platform designed to collate data.  Promoted after 3 month from Project Manager to Data Base and Information Assurance Manager. Bettered Internal Customer (around the world) VOC from 60% to 95% and improved customer satisfaction rating from 72% to 95% on information assurance and processing. Established an information validation center, directing 20 operators, for worldwide multi-level operations.  Implemented business intelligence solutions which recovered in less than 3 months, critical information, absent for the past 20+ years, on top 10 customers. Deployed Lean 6 Sigma process for information assurance, reducing waste by 98% to process accurate information with new designed template. Show less

• 

  JJ-BMAR, Soto Cano Air Base

  May 2010 - Jan 2013

  Project Manager/Base Operations and Support Services

  Managed Multi-level base operations services contract that included facility engineering, security, vehicle fleet (maintenance, management)supplies and logistics, utility services, sundry of personnel services for over 500 military active duties, 500 civilian personnel of the Air Force, Army, Navy, and Honduran military. Contract encompass Base Service Division comprised on Dining Facilities, Moral Welfare Recreations Programs, Custodial Services, and warehouse operation, as well as food safety and management, joint services air transportation, fleet management, materials inventory and logistic for military operations, i.e. cargo transportation. Developed project estimates, manage base civil engineering operations. Coordinated and developed projects with Base Commander, Operations Directors and the Honduran and U.S. Military Forces, and was directly responsible for developing quality control and process improvement strategies. .  Implemented quality processes for a 1000+ vehicles/equipment program, maintaining KPI readiness at 98%.  Developed innovation process on dining facility, resulting in a 100% food safety program upgrade to 5 Stars World Class. Established Quality Learning Center for Business Excellence facilitating QSM; conducted over 24 workshops; trained over 480 employees in the last 2½ years; with a cost avoidance of $740K+. Improved operations within Environmental Div. (recover, recycle, re-use) recycling process, delivering Hard Quality Net Savings (USD $5MM) during FY11. Developed/implemented procedures bettering annual Voice of the Customer (VOC) from 82% to 95% at the Help Desk Section, improving customer satisfaction rating from 91% to 99%. Developed sustainability processes and implemented eco-efficiency programs, composting and soil de-contamination process, reducing by 97% leachate contamination. Implemented innovation procedure repairing “pot” holes with home formula, resulting in cost avoidance of $40K+.. Show less

• 

  JJWWS

  Jan 2013 - Nov 2013

  Regional Process Improvement Manager

  Promoted to Regional Process Improvement Manager. Led Lean and Six Sigma process deployment, training, mentoring and Continuous Improvement by creating and implementing Lean, Six Sigma strategies, and strategic Quality Business Model and Roadmap for a methodologies deployment; shaped and shared the Vision and Mission for quality at a leadership level by creating attitude, awareness and appeal for quality.which improved safety, delivery, transportation, logistics, quality, cost, lead-time, inventory, and reduced process variation. Conducted regional training as required to ensure target scores are achieved. Own any follow-up action plans. Reported and briefed directly to senior corporate leadership. Certified and monitored on Quality Control Management for operations.  Implemented innovation processes during pier constructions and dock installation, resulting in $400K+ cost avoidance. Provided dynamic mentorship and leadership, resulting in process time reduction of 65%. Conducted and directed “Do-It-Now” processes in seven construction projects located in 4 different countries simultaneously, generating cost saving in excess of $5MM. Developed client relationship and implemented logistics, transportation, human resource, payment, payroll, import and export of materials processes, re-charging and restoring long paused project leading completion of remote site project five month ahead of time, re-establishing customer confidence 100% and reducing costs in excess USD $2MM. Conducted regional training, ensuring plans and follow up were compliance with corporate guidelines. Managed and bettered funding/payment process, reducing procurement time at 90% and costs in excess of $100K.  Established and managed process control on 7 different projects, ensuring compliance with standard operating procedures, regional initiatives and required local laws and regulations for each country. Show less