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Ruth Okhigbochie

Ruth Okhigbochie

Customer Service Representative

location of Ruth OkhigbochieNigeria

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  • Timeline

  • About me

    ITILv4 |Customer Service Officer |User Support Engineer |Virtual Assistant |Appointment Scheduling |Telemarketing

  • Education

    • Auchi Polytechnic

      2008 - 2014
      HND Mass Communication/Media Studies

      Activities and Societies: media team Presenter in the school Radio station.

  • Experience

    • Cyberspace Network Limited

      Jun 2016 - now
      Customer Service Representative

    • CYBERSPACE Nigeria

      Jun 2016 - now

      Receiving calls from customers and attending to their issues.Monitoring the link of customers and act immediately when they are having challenges.

      • Retail Sales, Support Officer

        Mar 2023 - now

      • Customer Service Representative

        Jun 2016 - now

  • Licenses & Certifications

    • Strategic Leadership Course

      Dunamis Int'l Gospel Centre
      Nov 2018

    • Voice of the Customer: Toolkit and Techniques

      Alison
      Sept 2022

    • Advanced Lead Generation

      LinkedIn
      Sept 2022
      View certificate certificate

    • Onboarding and Adoption Best Practices for Customer Success Management

      LinkedIn
      Sept 2022
      View certificate certificate

    • ITIL Foundation Level

      AXELOS Global Best Practice
      Sept 2021

    • Customer Experience

      Tom Associates Training
      Jun 2018

    • Managing Customers Using Technology

      Alison
      Sept 2022

    • Learning Cloud Computing: Core Concepts

      LinkedIn
      Sept 2022
      View certificate certificate

    • Managing Customers for Competitive Advantage

      Alpha Partners Training
      Aug 2022

    • Manage Engine Service Desk Training

      C. Charles Resources Limited
      Sept 2018

    • Personal Effectiveness And Work Ethics

      Poise Nigeria Limited
      Aug 2012