
Ranjit Dhani
IT Support Engineer

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About me
Delivery Lead - Helping to build cultures that enable teams to collaborate, innovate and accelerate to solve complex problems
Education

Featherstone High School
-passes A* - B

Ealing Tertiary College
1997 - 1999English, History and Film Studies

Middlesex University
1999 - 2003BA Communication Languages/Computing & Multimedia Technology
Experience

BHL
Jul 2003 - Jan 2008IT Support Engineer
D8 Worldwide Ltd
Feb 2008 - Dec 2009Support Analyst
London Borough of Hounslow
Jan 2010 - Dec 2012IT Manager
London School of Hygiene & Tropical Medicine
May 2013 - Jan 2017Project Analyst• Project Manager/Business Analyst on Priority 1 Projects (see Project highlights) key to realising business strategies.• Leading on defining Agile practices between Project Management Office and Software Development teams (15 members)• Driving the adoption of Agile practices (Daily Stand Ups, Sprints, Retrospectives, Product Backlogs, User Stories, Estimation, etc..) • Implementation of Agile tools such as JIRA within organisation and advising on where projects can be Agile. • Outlined standards for business analysis artefacts and project deliverables.• Used strong & effective relations with stakeholders to release road blocks on challenging projects. • Utilized various key project deliverables (Business Case, PID - RAID, Project Plans, Communication Strategy etc..) to provide governance and rigour.• Transparency and visibility of progress achieved via effective reporting mechanisms (Project Boards, Team/Highlight Reports and collaborative platforms – SharePoint/JIRA)• Managed delivery stages on waterfall/agile projects.• Facilitating workshops with cross functional teams (HR, Payroll, Finance, IT, External Relations) and leading interviews to define ‘As Is’ and ‘To Be’ processes. • Elicit, capture and refine requirements/product backlog.• Translated requirements and solutions to technical and business stakeholders using various techniques and artefacts (Business Requirements Document, Functional Requirements Specification, Use Cases, User Stories, Class Diagrams, CRUD, etc..)• Lead testing phase, developed test documentation, feedback of bugs and enhancements to technical teams.• I have been able to practice Change Management to support transition into BAU. Show less

Daisy Group
Jan 2017 - Mar 2017Agile Business Analyst- Data Warehouse and business intelligence project for revenue assurance and commercial applications. - Capturing AS IS and TO BE/Requirements elicitation.- Setting up project governance and terms of reference.Project approach.Deliverables included:- Options and recommendations (PowerBI.)- Business requirements doc- Project initiation document.

British Airways
Mar 2017 - Jul 2017Scrum MasterScrum Master in Test Automation team for ba.com.

Intersoft Systems & Programming Limited
Jul 2017 - Feb 2019Scrum Master / Senior Business Analyst
Netcompany
Feb 2019 - Nov 2020Delivery ManagerScrum Master/Agile Delivery Manager for Global (Media) enabling adoption of Product Driven Mindset and DevOps & Continuous Improvement culture. Facilitating Scrum Ceremonies, moving toward flow metrics and scaling teams.

Zaizi
Nov 2020 - Nov 2021Senior Digital Delivery Manager
101 Ways
Nov 2021 - nowDelivery Lead
Licenses & Certifications

Professional Scrum Master II
Scrum.orgJun 2021
Agile Coach
ICAgileSept 2022
ICAgile Certified Professional - Enterprise Agile Coaching
ICAgileJun 2023
ICAgile Certified Professional - Coaching Agile Transformations
ICAgileJun 2023
Prince2 Practitioner
BCS, The Chartered Institute for ITJul 2015
PRINCE2 Agile™ (2015) Agile Practitioner
APMG-InternationalDec 2015
Professional Scrum Master I
Scrum.orgDec 2019
BCS Systems Modelling Techniques
BCS, The Chartered Institute for ITSept 2015
Business Analysis Practice
BCS, The Chartered Institute for ITJul 2014
ITIL® Foundation Certificate in IT Service Management
BCS, The Chartered Institute for ITJul 2012
Foundation Certificate in Business Change
BCS, The Chartered Institute for ITApr 2015
Agile Team Facilitation
ICAgileJul 2022
Requirements Engineering
BCS, The Chartered Institute for ITSept 2014
Volunteer Experience
Wordpress Blog Maintenance, Teaching/Training support in Meditation and Relaxation Classes
Issued by Sefali's Yoga on Feb 2013
Associated with Ranjit Dhani
Languages
- hiHindi
- puPunjabi
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