Dinto MG

Experience

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  Lexus Oman

  Sept 2004 - Dec 2011

  Senior Sales Marketing Executive

  M/S Saud Bahwan Automotive LLC.Reporting to the SDM, handling sales for LEXUS premium cars, developing buyers by maintaining rapport with previous customers, suggesting trade-ins, meeting prospects at community activities, greeting drop-ins, responding to inquiries and recommending sales campaigns & promotions. Comparing competitive models and inspecting automobiles. I was a part of product training and new employee induction programs. Updating reports & coordination with the OEM.Highlight: Successful in opening huge cooperate accounts Viz Car Rentals, Government bodies, Multinational cooperate companies. Was part of Implementing Direct Marketing team strategy for Lexus brand. Established efficient sales operations to help smooth delivery of vehicle to customers. Initiated effective stock management system. Show less

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  YAMAHA MOTOR INDIA PVT. LTD.

  Jan 2012 - May 2015

  Head of Sales and Business Development

  M/S Hilton Yamaha.Reporting to the MD, headed sales, marketing & operations of YAMAHA Bikes & Scooter in the assigned district. Evaluating performance and target achievements. Implementing the human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Updating reports & coordination with the OEM.Highlight:Significantly developed the company with the support of team from 40 units sales to 155 units in a year’s time by developing 5 sub-dealers & 1 new branch. Show less

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  Western Auto

  Jun 2015 - Jul 2019

  Head of Sales and Business Development

  M/s Western Auto LLC.Reporting to the GM, had the responsibility of managing business development in commercial vehicles, luxury & passenger cars for multi-brands in export/ Retail. Undertaking activities related to product updating and training to executives. Responsible for executing innovative ideas to improve brand & quality customer service. Handling showroom operations & sales team. Monthly sales achievement analysis study, market study with new customer service implementations & handling every moment with a challenge approach. Updating reports & coordination with the OEM.Highlight:Opening of new business sales accounts and successful in critical stock clearance. Implementation of developing innovative ideas in customer service & sales operations. Headed Dubai Motor Show 2016 for our products. Show less

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  Maruti Suzuki India Limited

  Jul 2019 - Nov 2020

  Head Of Training And Development

  M/S BRD CARWORLD LTD.Handling responsibilities of Sales, Training, Customer care, Commercial, MDS & OEM.Arena & Commercial: Recruit, hire, train, and oversee a team of automotive sales team. Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance. Oversee all activities occurring in the vehicle showroom & outdoor activities. Set sales goals, track progress, and lead team to achieve and exceed those quotas. Compile the necessary reports for dealership management to review. Step in to answer customer questions and issues when required. Coordinate and lead all regular sales meetings with the sales staff. Develop and manage a CRM platform to retain customers and seek out new prospective sales. Final reporting to GM Sales. Updating reports & coordination with the OEM. Training:Ensuring strategic alignment of the training department with business goals. Optimizing training processes for efficiency. Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training. Updating reports & coordination with the OEM.Customer Care:To make sure that the needs of the customers are being satisfied. Aim is to provide and promote excellent customer service throughout the organization you work for managing a team of customer service staff. handling face-to-face enquiries from customers. Updating reports & coordination with the OEM.MDS : Recruit, hire, train. Coach sales staffs on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance. Oversee all activities. Set sales goals, track progress, and lead team to achieve maximum number of joiners. Coordinate and lead all regular meetings with the MDS Manager & Staffs. Develop and manage a CRM platform to retain customers and seek out new prospective sales. Final Reporting to GM - Sales. Updating reports & coordination with the OEM. Show less

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  DiMaGo'S

  Nov 2020 - now

  Head Of Training And Development

  Main Duties:• Evaluate employees and identify weaknesses. Identify training needs according to needs.• Based on research, plan and implement training programs that will prepare employees for the next step of their career paths. Recruit sales & Sales support staffs, Lead, teach, onboard and evaluate them.• Build quarterly and annual training program. Present all the technical and supply training requirements. Prepare budget for training programs and workshops. Encourage employees for training.• Oversee employee attendance and performance. Track employee success and progress. Manage the production of program marketing material in collaboration with marketing team.• Communicate all the training programs on a timely basis. Have a program announcement marketing strategy. Prepare and deliver training courses.Achievements: Implementation of best soft skills, product training, handholding security & housekeeping. Improved quality sales with programs related to motivation & counselling. Incheon excellence award 2022. Best training practice recognitions in 2021 & 2022 Master IDT in the pan India level - 2021 Best performance as IDT - Tier 1 & 2 - South 2023 Show less