Maxime Damman

Experience

• 

  ERNESST.

  Mar 2020 - Mar 2023

  Co-Founder

  Co-developing Ernesst, with the first project, Célestine, a tiny house offering unique stays while promoting local producers and artists;- Managing logistics operations, housekeeping schedules, and bookings- Developing and maintaining the website, integrating booking management across multiple platforms- Overseeing customer relations, ensuring a seamless and personalized guest experience

• 

  Odoo

  Nov 2022 - now

  Leading a team of Account Managers, ensuring their development and performance through tailored solutions and a strategic follow-up; - Overseeing a portfolio of ~1,500 clients, driving customer growth and satisfaction- Identifying business opportunities and implementing scope expansion strategies- Recruiting and onboarding new team members Managing a portfolio of clients (EMEA), representing their key commercial contact and trusted advisor; - Identifying business needs to provide tailored Odoo solutions and optimize their operations- Leading product demonstrations, showcasing new features and applications to drive engagement- Negotiating contract renewals and upselling opportunities, ensuring long-term partnerships

  • Team Leader - Customer Success Direct

    Jul 2024 - now

  • Account Manager

    Nov 2022 - Jul 2024