Maxime Damman

Maxime Damman

Co-Founder

Followers of Maxime Damman621 followers
location of Maxime DammanBrussels, Brussels Region, Belgium

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  • Timeline

  • About me

    Team Leader - Customer Success Direct @ Odoo

  • Education

    • Ecole Pratique Hautes Etudes Commerciales (EPHEC)

      2019 - 2022
      E-business - business analyst E-business - business analyst Distinction

      I developed skills in digital marketing, website creation, project development (including a mobile app), introduction to business analyst, communication and project management.

    • Universidad Anáhuac

      2022 - 2022
      International Business
  • Experience

    • ERNESST.

      Mar 2020 - Mar 2023
      Co-Founder

      Co-developing Ernesst, with the first project, Célestine, a tiny house offering unique stays while promoting local producers and artists;- Managing logistics operations, housekeeping schedules, and bookings- Developing and maintaining the website, integrating booking management across multiple platforms- Overseeing customer relations, ensuring a seamless and personalized guest experience

    • Odoo

      Nov 2022 - now

      Leading a team of Account Managers, ensuring their development and performance through tailored solutions and a strategic follow-up; - Overseeing a portfolio of ~1,500 clients, driving customer growth and satisfaction- Identifying business opportunities and implementing scope expansion strategies- Recruiting and onboarding new team members Managing a portfolio of clients (EMEA), representing their key commercial contact and trusted advisor; - Identifying business needs to provide tailored Odoo solutions and optimize their operations- Leading product demonstrations, showcasing new features and applications to drive engagement- Negotiating contract renewals and upselling opportunities, ensuring long-term partnerships

      • Team Leader - Customer Success Direct

        Jul 2024 - now
      • Account Manager

        Nov 2022 - Jul 2024
  • Licenses & Certifications

    • Google Analytics Individual Qualification

      Google Digital Academy (Skillshop)
      May 2021
      View certificate certificate
    • Scrum Master Certified (SMC)

      International Scrum Institute™
      May 2021
    • Certification Google Ads sur le Réseau de Recherche

      Google Digital Academy (Skillshop)
      Apr 2021
      View certificate certificate
    • Scrum Product Owner Certified (SPOC)

      International Scrum Institute™ (Scrum Institute)
      Jan 2022
      View certificate certificate