Juston Rolle

Experience

• 

  Department of Co-operative Development

  Jul 2015 - Aug 2015

  Youth Leader

  Actively involved in bringing youth entrepreneurs together to start a business.

• 

  Bahama Islands Co-operative Credit Union

  Jul 2016 - Aug 2016

  Phone Operator

  Interacted with customers over the phone using company knowledge to handle inquiries.

• 

  Bahamas Information Services

  Jul 2017 - Aug 2017

  Camera Operator

  Used a pro camcorder to record national events and for local news.

• 

  Acadia Students'​ Union

  Aug 2017 - Apr 2020

  Customer Service Representative/Cashier

  This position involves the use of customer service skills to effectively communicate and assist customers.Assisted customers with any inquiries using in-depth product knowledge to ensure the highest standard of service. Used multi-tasking skills to manage a line of customers, incoming phone calls, and maintained a high level of professionalism.

• 

  Acadia University

  Aug 2017 - Aug 2019

  Event Security and Campus Patrol

  At this position I work security for local events, along with patrols of the campus and directing traffic for Acadia University events.

• 

  Acadia Entrepreneurship Centre

  Apr 2018 - Sept 2018

  Community Entrepreneurship Worker

  Assisting with for-profit and non-profit consulting contracts, entrepreneurial workshops and small business programming. Providing support to Acadia Entrepreneurship Centre advisory contracts with local small businesses and non-profits across Southwest Nova Scotia. Working to build marketing plans for the youth entrepreneurship programs. Responsible for preparation of training materials for youth entrepreneurship workshops.

• 

  Creativity and Innovation Bootcamp

  Apr 2018 - May 2018

  Bootcamp Student

  Over the course of the program I learned and used human-centred design (design thinking) to solve current problems. Demonstrating strong team work skills, problem solving and unlocking a new mindset and creative potential. Through interactive workshops, independent experimentation and exploring I gained a new set of tools to become a creative problem solver.

• 

  Gallagher

  May 2021 - now

  Assisted customers with any inquiries using in-depth product knowledge to ensure the highest standard of service. Guided clients through the quoting process, provided options and recommendations, and bind policy.Used EPIC and Document Management Systems to provide customers with information on their existing insurance, to analyze renewals, manage activities and record correspondence with clients. Managed a book of business. Analyzing this book for opportunities to upsell and cross sell providing quality leads and growth opportunities. Show less

  • Commercial Insurance Broker Placement Specialist

    May 2023 - now

  • Client Solutions Manager

    Jan 2022 - May 2023

  • Sales Intern

    May 2021 - Dec 2021