Ye Ko Ko

Experience

• 

  Raytel Myanmar Co, Ltd

  May 2012 - Nov 2014

  Telecom Engineer

  : Technical Site Survey Coordinator : Planning target sites, route plan, manpower plan and budget plan for SA and TSSR: Prepare Daily report for program & progress.: Prepare finished sites report to Raytelcompany and vendor company: Pre-installation tower site-survey

• 

  华为

  Dec 2014 - Sept 2015

  Radio Frequency Engineer

  • Doing Drive Test (SSV) for Optimization, Correction cable swap.• Perform Radio Network Planning and optimization.• Proposal for RNP/RNO work solution accommodating equipment.• Prepare complete RNP/RNO design document to be submitted to customer.

• 

  Telenor

  Dec 2015 - Feb 2022

  Reporting and Monitoring on Service Quality, Service Incident Management and Service Quality Management.Managing vendors and team members.Perform self-directed tasks and assigned to team member, within area of specialization, that support continued organizational improvements.Create and execute end to end service assurance process and management SOC and direct customer relations.Analysis customer experience services and applications of each customer and manage experience of each services.Ensure the problems related to QoE, KPI, KQI, QoS, network , network quality, service degradation and capacity shortage are properly resolved, recommend and suggest action plan or escalate to the concerned parties.Predicting and preventing negative impacts on the network . Show less • Maintain certain agreed level of Network performance, availability, reliability, integrity and usability by monitoring, analyzing and reporting predefined Key Performance indicators (KPIs), measures and customer feedback.• Handle the process of setting performance measures/KPIs requirements, definition, targets and thresholds with the participation of the concerned parties, vendors and strategy team based on the business needs, benchmarking and best practices.• Develop and submit network quality and performance periodical, events and upon request reports to management, dashboard, ICT and others.• Ensure the problems related to network quality, service degradation and capacity shortage are properly resolved, recommend and suggest action plan or escalate to the concerned parties• Participate in the assessment and selection of the performance and Quality management tools/systems for existing and new network technologies and services.• To ensure for planning, design, installation, configuration, and control of the monitoring subsystem is specified by an appropriately defined Monitoring Process• Maintain certain quality of service aligned with the business objectives and customer expectations by setting, monitoring and analyzing set of service/ customer quality KPIs and utilizing, outcome of customer surveys, complaints and audit reports.• Monitor set of service quality measures and ensure the network quality provided is meeting the customers SLAs.• To assist in monitoring, isolating and resolving problems related to network quality, service degradation and capacity issues for Interconnections and forecasting• Maintain up-to-date knowledge of telecommunications process, standards, and technologies related to Networks Performance Management and customer experience.• Perform any other related duties as required and advised by the higher management. Show less

  • Senior Radio Frequency Engineer

    Apr 2020 - Feb 2022

  • Senior Officer-Service Assurance

    Dec 2018 - Apr 2020

  • Network Performance Engineer

    Dec 2015 - Nov 2018
• 

  ATOM

  Dec 2020 - now

  Collaboration with team members and delivers the CAPEX Project Plan for all project materials, equipment, and service as defined by annual planning / estimating list in alignment with current policies and procedures.Main responsibility for the Negotiate, develop, and maintain frame purchasing contracts for all related suppliers to ensure a reliable. Cooperate with stakeholders and CXOs in leading of Planning and Capex management.Manage CAPEX process administration such as approval, budgeting and monthly forecasting.Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.Prepare and present regular reports on project status to senior management and other stakeholders. Show less Overall responsibility for the design, optimization and performance of the network for my regionWork with subordinates to maximize coverage and capacity wile minimizing costWork with region business team on large scale prospects and provide all necessary supportCoordinates coverage plans with regional business team to best align investment with opportunityRegion Wise report acceptance for (SAR,TSSR and SSV) from Huawei & EricssonProject Manger for Radio nationwide project (Capacity, coverage expansion, Power saving) Show less

  • Manager, RAN Planning

    Jan 2023 - now

  • Assistant Manager

    Dec 2020 - Jan 2023