Camelia Vieru

Experience

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  British Council

  Mar 2018 - Dec 2019

  Customer Service Advisor

  Acting as a first point of contact for both internal and external customers while ensuring confidentiality and safety of documents provided by the British Council (Cambridge and IELTS certificates, English courses diplomas and students reports)Customer interaction (front desk/ call centre/ e-mail), analysing any enquiry and making sure to offer qualitative consultingProduct Owner of the British Council Bucharest Library (making sure my team is up to date regarding any events we organise at the library)Promoting and cross selling the British Council services, based on the customer’s needs and interestsTools: this experience helped me develop both my hard and soft skills. The main tools I operated with were Excel, Word, Outlook, PowerPoint (basic). Show less

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  BAT

  Jan 2020 - May 2021

  Employee Admin Analyst

  Ensure that relevant processes are delivered effectively and before deadlines; constant focus on delivering excellent customer service;Efficient use of technology solutions for managing global and local processes of data entry, organizational structure changes and workflow with respect to the HR procedures. Taking responsibility for delivering correct and complete documentation to employees (such as new joiner packs, offer letters, terms and conditions, internal policies based on the employee’s role profile);Monitor the synchronization of master data system (Success Factors) and other systems through automated interfaces (such as Cherwell, PeopleSoft, OpenText);Perform regular reconciliation of HR data; generates/compiles predefined reports to ensure data uploads feeding other stand-alone systems;Making sure that standard daily, weekly and monthly reports are generated on time and all information is provided to the relevant parties.Hold training sessions for other colleagues with respect to the HR procedures and processes;Support for the Recruitment team with respect to new candidates and new hire processes. Show less

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  Devmind

  Sept 2020 - May 2021

  Java Software Developer Trainee

  Knowledge: - Good understanding of programming fundamentals - Object Oriented Programming (Inheritance, Encapsulation, Abstraction, Polymorphism)- Good practice with Collections and Data Structures;- Good understanding and solving different type of algorithms; some examples would be Binary Search RadixSort, BubbleSort, Shunting yard;- Exception and error handling- Experience working with tools: GIT/IntelliJ IDEA/ Eclipse- Basic knowledge of SQLProjects:- Practical and theoretical quizzes and examination focused on OOP principles and algorithms- Individual and team projects mainly focused on OOP principles such as:P1. Player Status class: Focusing on basic practice of OOP concepts in order to create the design and implementation of a class (PlayerStatus) which maintains the internal state of an object updated during the game. The design takes into account the the player's score, lives, health, weapon type and position on the map, as well as a basic implementation of a possible duel between two players.P2. Optimizing performance: focused mainly on lazy evaluation and caching.P3. Guest registration management system: A back-end system meant to automatically process a person's registration to an event, taking into account the number of available places, the waiting list, and different possible scenarios of the registration process. Main technical focus: OOP principles, algorithms and File Reader.P4. Surprise Sharing management system: focused on deepening the Java Hierarchy design concepts such as Encapsulation, Inheritance, Abstraction, Polymorphism, Upcasting, Interface usage. The project's main purpose was to manage different kind of surprises and share them based on different algorithms. Show less

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  UniCredit Services

  Jul 2021 - Jan 2023

  Junior Software Developer

  - Ensured incident management for IB2020 banking systems within SLA, delivering timely, client-oriented resolutions and escalating to problem management where necessary.- Performed efficient bug fixing, performance tuning, and regular maintenance for critical banking applications, contributing to overall system reliability and compliance.- Developed and implemented new backend features using Java and Spring Boot, and supported minor frontend functionality using JavaScript and React, as part of full-stack enhancements.- Monitored production systems during extended coverage periods (outside regular hours, weekends, and public holidays), ensuring platform stability and rapid issue response.- Gained hands-on experience working with real-time log monitoring and analysis through Splunk, improving system observability and troubleshooting effectiveness.- Collaborated with senior developers and cross-functional teams to implement new features and fix bugs across the full application stack.- Strengthened core backend skills including data structures, algorithms, and object-oriented programming while learning to work within enterprise-scale systems.Key Technologies & Skills: Java, Spring Boot, REST API, JavaScript, React (basic), Splunk, Incident & Problem Management, OOP, Performance Debugging, Agile Collaboration Show less

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  EveryMatrix

  Jan 2023 - Aug 2025

  Java Developer

  - Developed and maintained microservices ("collectors") to retrieve real-time and scheduled betting data from external sources via HTTP and WebSocket protocols, adhering to strict SLA requirements.- Refactored and optimized existing services to resolve performance bottlenecks, improve code quality, and ensure consistency with internal standards and best practices.- Provided technical support and customer-oriented solutions, resolving bugs and ensuring data accuracy for high-impact client systems in production environments.- Authored internal documentation for team tools and workflows to support onboarding and ongoing knowledge sharing.- Mentored and supported new team members by acting as a buddy during onboarding and technical ramp-up.Key Technologies & Skills: Java (OOP, Collections, Concurrency), HTTP/ WebSocket protocols, Multithreading, Data Structures & Algorithms, Jenkins, Git, SVN, Confluence Show less

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  Deutsche Bank

  Sept 2025 - now

  Java Developer