Alex Brollo

Experience

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  Topotels

  Jun 2011 - Sept 2012

  Service Team Lead

  Lead the Events and Entertainment team in its effort to offer an unforgettable family vacation experience to guests throughout their stay.

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  France 3

  Jan 2013 - May 2013

  Communications Intern

  Supported the Communication team with events organization, community management, and editing marketing content

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  Université Michel de Montaigne (Bordeaux 3)

  Oct 2013 - May 2014

  Junior Project Coordinator

  Assisted the project manager for an online class platform by monitoring project plans, schedules, work hours, budgets, and expenditures, organizing and participating in stakeholder meetings, and ensuring that projects deadlines were met in a timely manner

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  Self Employed

  Jun 2014 - Jul 2016

  Frontend Developer

  Worked with a variety of international clients to translate their company and customer needs into functional and appealing interactive websites of all sorts - shops, blogs, forums, products, portfolios and advertisement

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  CareerBuilder

  Aug 2016 - Dec 2017

  Customer Success Manager

  ✔ Coordinated new clients onboarding to CareerBuilder's recruitment solutions and applicants tracking system by supporting the sales team with products demo, writing and tracking user stories during implementation and training the client's talent acquisition team to CareerBuilder's products after deployment✔ Monitored key system usage metrics for an assigned client portfolio in order to proactively consult on potential user experience improvements and identifying clients needs for other tools of the CareerBuilder recruitment solution landscape Show less

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  Cognizant

  Jan 2018 - Jun 2019

  Senior Process Executive

  ✔ Conducted process reviews from initial business assessment to process re-design and implemented change activities in collaboration with the process owner, the robotics team and the clients operational teams ✔ Supported operational teams in their adoptions of new tools and processes by coordinating test cases management and overseeing the incremental implementation of new features ✔ Worked with the Product Owner to facilitate benefits tracking for automation initiatives by building workload reporting solutions and implementing new quality assurance routines Show less

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  SEB

  Jun 2019 - Jan 2024

  ✔ Manage the business analyst team supporting global HR teams in building future-proof employee management tools, processes and operations✔ Support agile teams working across different people management systems and processes in managing and prioritizing their product backlogs, ensuring the impact of process change on overall people operations and determine return on investment✔ Lead the global HR team's Agile transformation by implementing Scaled Agile Framework (SAFe) methodologies and practices across multiple agile teams working with HR systems✔ Interact with internal and external stakeholders while working with process and integration teams to clarify their desired outcomes, selected experiments and incremental improvements while ensuring that end to end scenarios are understood and tested accordingly Show less ✔ Assisted the Development lead and Product Owner of SEB's employee management system with stories definition and backlog prioritization from PI planning to execution ✔ Collaborated with various stakeholders to understand user experience, user stories and develop innovative employee management tools and processes✔ Investigated and implemented new solutions to automate manual processes, documenting process requirements and collaborating with technical team to improve employees' and managers' experience across the company while increasing HR operations' efficiency✔ Successfully supported the implementation of new value streams, laying the groundwork for the global HR teams agile transformation, which led to the creation of a new process excellence team and implementation of the Scaled Agile Framework and agile project management tools (Jira) in the global HR team Show less

  • Process Excellence Manager

    Dec 2019 - Jan 2024

  • Business Analyst

    Jun 2019 - Dec 2019
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  PHOENIX Business Services

  Jan 2024 - now

  Operational Excellence Manager

  ✔ Launch and manage a comprehensive lean transformation strategy, with goals of streamlining processes and achieving significant efficiency gains.✔ Implement advanced time and task management systems to improve project tracking, resource allocation and optimize team productivity.✔ Revamp the data exposure strategy and integrate PowerBI to enhance KPI visualization and decision-making capabilities across the organization.✔ Direct a team of automation developers and business analysts, with objectives of achieving notable process improvements and productivity gains. Show less