Ann Prigon

Experience

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  RUE "Beltelecom"

  Oct 2015 - May 2018

  After Sales Service Specialist

  Providing direct sales with technical support. Providing customers with documents. Dealing with errors and omissions. Coordination services with clients.

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  Private Enterprise "Telecommunications and Security"

  Jan 2018 - Jul 2018

  Telecommunications Engineer

  Installing, configuring, maintaining, documenting and training for recording emergency calls, signals and CCVT. Monitoring receiving and information system to access and recoded data and information. Preparing instructions and trainings, materials for system operations. Installing new system components.

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  LLC ByTechService

  Jul 2018 - Sept 2018

  System Administrator

  Providing the technical support, monitor performance, making modifications and adjustments to system architecture, management system software. Network configuration, troubleshooting procedures and services relating to network hardware or software.

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  Under NDA Fintech

  Sept 2018 - Sept 2021

  Project Manager

  • Customer expectations management based on the product vision of the product;• Presenting the concept and creating technical specifications for a project;• Overseeing each step of the implementation to ensure smooth workflow and all questions answered promptly;• Updating the current and creating new functionality;• Product research, hypothesis generation;• Design coordination;• Product backlog management and task prioritization;• Product roadmap management;• Requirements management, formation of user stories, user stories mapping, UML, use cases, acceptance criteria/testing, task decomposition.• Doing final tests and post-production audit (with suggestions for further improvements); Show less

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  Innowise Group

  Oct 2021 - now

  Project Manager

  • Leading the project end-to-end embracing project initiation, planning, implementation, and delivery.• Owning the process including gathering customer requirements, managing project risks, resource and time planning, monitoring overall progress, escalating arising issues if necessary and more.• Running brainstorm sessions with the team to elaborate creative and effective solutions.• Proactively managing customer communication and reporting project status to the customer.• Handling deviations from the project plan and initiating change requests as needed.• Managing project documentation. Show less