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Sophine Tan

Sophine Tan

Customer Service Representative

Followers of Sophine Tan235 followers
location of Sophine TanSingapore, Singapore

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  • Timeline

  • About me

    Administration | Event Producer | Integrated Marketing Communication

  • Education

    • SMK Taman Melawati

      2012 - 2014
      STPM Business/Commerce, General 3.00/4.00

      Activities and Societies: Volleyball, Basketball

    • Universiti Sains Malaysia

      2018 - 2020
      Master of Arts - MA Communication (Integrated Marketing Communication) 3.62/4.00

      Activities and Societies: Basketball Integrated Marketing Communication is a contemporary approach in marketing communication that highlights the strategic process used to plan, execute and evaluate coordinated, measurable brand communications programmes through strategic integration and unification of different media such as advertising, public relations, direct marketing, sales promotion, and Internet marketing with the objective of generating a strong connection between brands and their consumers.

    • Universiti Sains Malaysia

      2015 - 2018
      Communication Broadcast Journalism

      Activities and Societies: Basketball Major in BroadcastMinor in Management

  • Experience

    • Aimia Proprietary Loyalty Sdn Bhd

      Jan 2014 - Aug 2014
      Customer Service Representative

      Deal directly with customers either by telephone, respond promptly to customer inquiries, handle and resolve customer enquiry and complaint, perform customer verifications, direct requests and unresolved issues to the designated resource, record details of inquiries, comments and complaints, record details of actions taken, and maintain customer databases

    • Asia Tropical Films Sdn Bhd

      Feb 2018 - Jun 2018
      Casting Assistant

    • Tunku Abdul Rahman University College

      Nov 2018 - Jun 2022
      Assistant Registrar

    • Aventis Graduate School

      Jul 2022 - Jul 2023

      1. Counsels and confers with students providing academic guidance,problem solving and resolution.2. Graduation Ceremony and Event Planning.3. Responsible for new employee hiring, orientation, and training.4. Act as a functional subject matter expert and participate inAcademic Partner meetings.5. Ensures all programs have up to date and accurate StandardOperating Procedures6. Provides proactive support, primarily working within specific student services teams. 1. Counsels and confers with students providing academic guidance,problem solving and resolution.2. Graduation Ceremony and Event Planning.3. Responsible for new employee hiring, orientation, and training.4. Act as a functional subject matter expert and participating inAcademic Partner meetings.5. Ensures all programs have up to date and accurate Standard Operating Procedures

      • Senior Executive

        Jan 2023 - Jul 2023

      • Executive (Marketing and Admission)

        Jul 2022 - Dec 2022

    • Concept Alliance Asia Pte Ltd

      Jul 2023 - now
      Event Executive

      Experienced in managing a wide range of projects, from small-scale activations to large-scale events. Successfully led car launches for Rolls-Royce and Volkswagen, as well as roadshows for Skoda. Additionally, managed corporate conferences and internal events for companies such as StarHub and AstraZeneca. Expertise includes pop-up stores, government events, and end-to-end event execution.

  • Licenses & Certifications