Tommy G

Experience

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  Applied Materials

  Jan 1900 - Jan 1900

  District Field Service Engineer Manager, District Field Service Engineer Specialist, FSE I to IV
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  US Army

  Jan 1900 - Jan 1900

  Specialist

  Honorable Discharged

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  American Science and Engineering, Inc.

  Jan 1999 - Oct 2000

  Sr. Field Service Engineer

  Worked with US Customs and Mexico's PGR agents on Stationary and Mobile X-ray security systems. Installed/maintained equipment at government buildings, airports, and borders in Mexico and Guatemala; United States and Mexico borders.

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  Asyst Technologies, Inc (NASDAQ: ASYT)

  Jan 2000 - Jan 2001

  Site Manager Field Service Engineer

  •Facilitated in establishing, and managed a multi-million dollar equipment install base, spare parts, and field service organization at two major accounts in the Dallas area.•Staffed, directed, and organized all daily activities for support personnel which, included performance evaluation and merit reviews.•Guided staff through training requirements and career development that allowed promotion within the company, thus increasing employee satisfaction.•Managed service contracts and schedule monthly meeting with customer to review equipment performance. Show less

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  HVAC Industry Self-Emplyed

  Jan 2002 - Jan 2004

  Student/Contractor

  •Completed two (2) degrees in HVAC while contracting various jobs, part time.•Worked for a small HVAC company (I-Temp) located in Dallas. Duties included helper/installer, support service calls, and administrative functions.

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  Lennox International

  Jan 2005 - Jan 2011

  Engineer Support Technician

  •Accounted for running performance and efficiency tests on residential HVAC equipment to ensure ARI compliance. •Certified with UL inspector all Agency test setup, ARI abnormal testing, Special tests, and safety standard tests. •Experienced in the evacuation and charging procedures of residential and commercial HVAC equipment.•Prepared floor setup of split unit systems prior to moving into the Environmental Test Rooms. This included gas lines, electrical, required duct work, insulation, proper charge of unit, thermocouples setup as required by UL standards. Show less

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  ASM

  Jan 2011 - Jan 2013

  Field Service Engineer II

  •Coordinated and executed all work assignments for on-site service contract and field installations on ASM3200 EPI Equipment.•Prepared equipment operations report for identifying equipment issues.•Coordinated preventive and corrective maintenance throughout the warranty period. Achieved greater than ninety (90) percent equipment operation time (MTBF). •Conducted daily task as assigned by Manager to support internal and external customers.•Organized and scheduled system software and hardware upgrades (i.e., Safety and retro-fits Kits).Improved cost of operation by preventing anticipated problems.•Tracked all parts for supporting EPI equipment which included ordering, receiving, and returning parts with proper documentation. Show less

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  Dallas College Eastfield Campus

  Aug 2013 - Jan 2015

  HVAC Adjunct Instructor (part-time)

  •Educated students successfully in assigned classes and maintained office hours for student consultation.•Provided students with a written course syllabus.•Participated in the evaluation of the instructional process and used innovative strategies to continually improve learning.•Contributed in the development and support of their discipline by recommending books and materials, revising curricula, and recommending teaching assignments when appropriate.•Maintained accurate and completed course records•Performed professional activities and assumed professional responsibilities as agreed upon with the division dean, and worked with colleagues to achieve shared goals and visions. Show less

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  Lennox International

  Feb 2014 - Oct 2019

  Senior Technical Consultant

  •Executed technical support functions; troubleshooting and identifying problem(s) with commercial roof top unit...resolved with ninety (90) percent efficiency.•Approved work authorization(s) and negotiated contractor’s fees for service...ascertained that cost for service were in tolerance with company budget limits; accomplished with a ninety-five (95) percent contractor, customer, company approval rating.•Decreased department spending by identifying issues to quality control.•Provided technical, training assistance to National Account Managers, Sales, and other internal customers.•Responded to question(s) regarding to system operation, configuration, and building automation controls interface. Gained confidence of both internal and external customers.•Organized additional administrative duties as assigned by direct supervisor. Show less

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  LG Electronics U.S.A., Inc.

  Jan 2023 - Jun 2024

  Technical Support Specialist

  Executed Technical Support functions in troubleshooting problem(s), provided Technical Training for Internal and External customers on VRF HVAC Units.