Maggie Lynch

Experience

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  Grandinetti Family Dental

  Aug 2006 - Aug 2009

  Receptionist

  - Part-time dental receptionist and assistant- Scheduled appointments, kept the scheduling program current, and sent out six month reminder cards.- Managed patient files, processed insurance claims, and developed x-rays- Assisted Dr. Vickie and Dr. Sam Grandinetti with minor dental related tasks

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  Little Sisters of the Poor

  Jun 2011 - Jan 2013

  Receptionist

  - Part-time nursing home receptionist, development assistant, human resources assistant- Reception – answer telephone, page employees and Sisters, sign out any Sister or Resident that has left the building, maintain gift shop/bake sale money, and interact with residents.- Human Resources – shred papers, organize, separate and create files- Development – personalize receipts and thank you cards from donors, enter money from mailed in and online donations, and create fundraising posters. Show less

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  Saint Mary's University of Minnesota

  May 2012 - Aug 2012

  Administrative Assistant

  - Part-time business office, central services, and human resources assistant- Business office – processed student tuition payments, bank runs, errands, data entries (journal entries and vouchers), organized files, sorted mail, and organized student work information.- Central services – worked with copy machine functions, organized shelves/papers, ran outgoing mail, managed incoming sales, lamination, and binding for upcoming school year.- Human Resources – organized new employee folders, printing jobs, organized files, and worked with label maker. Show less

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  92.5 KQRS

  May 2013 - Jan 2014

  Promotions Intern

  - Office – call and update prize winners, log winners on excel spreadsheet, make copies, get a box ready for next promotion event- Events – set up and take down display, hang banners, giveaway prizes, interacting with listeners at events, worked merchandise booth at Minnesota State Fair

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  Little Sisters of the Poor

  Jun 2013 - Jan 2014

  Administrative Assistant

  - Medical Records – organize and transfer files, organize file contents - Human Resources – create files, organize insurance files, making new employment packets, and calling references of past employer’s- Administrative Work – Organize non-perishable food items, move residents to new rooms, and organize stock rooms- Activities – set up and decorate for annual Christmas boutique, wrap Christmas presents for residents, and arranging presents for employee Christmas party- Other – going through residents’ junk mail and serving meals to residents Show less

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  GameStop

  Oct 2014 - Sept 2016

  Sales Associate

  - Working register on customer transactions and trade-ins- Keep storefront clean, organize shelving in the store and backroom - Answering telephone calls and greeting customers

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  Live Nation

  Jul 2015 - Oct 2015

  PSS National Administrator

  - Perform data entry, uploading, and reconciliation in Salesforce- Review and schedule sends of marketing emails to customers and prospects based on our approved guidelines and standards for Exact Target- Assist in gathering and summarizing various department-wide information as needed- Assist with national project coordination such as national account payment/shipping status, onsite operations research, etc.- Establish and maintain official documents and records in appropriate files- Assist management with projects as assigned Show less

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  Grandinetti Family Dental

  Jan 2016 - Aug 2018

  Receptionist/Office Manager

  - Dental receptionist, assistant, and office manager- Schedule appointments, update schedule daily, and send reminder cards- Manage payment from insurance companies and patients- Manage patient files, process insurance claims, and develope x-rays- Order dental and office supplies as needed- Assisted Dr. Vickie and Dr. Sam Grandinetti with minor dental related tasks

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  Wintrust Bank Chicago

  Aug 2018 - now

  Assistant Branch Manager

  Assistant Branch Manager (August 2020 to Current)- Greet Customers and floor management- Assist customers with account maintenance, open/close personal or business accounts, assess any account issues.- Assist Amy Lemar with business account and her client requests.- Assist on teller line with cash handling and verifying cash, teller transactions, end of day balancing, maintenance with cash machines/coin machines/ATMs balanced by Brinks and the branch, assist with cash and coin shipments.- Assist teller supervisor with monthly branch audits and alternate on monthly branch audits as a manager at other branches.- Order supplies for the branch (Garvey's/Bridge/FedEx/Gordon Flesch Printer Ink)- Maintain organization in branch (teller line tickets/teller line Wintrust and Affiliate tickets/pen replenishment/branch events or updates)- Maintain cleanliness and sanitation inside and outside the branch- Maintain Monthly Branch Schedule- Assist with branch events (Customer Appreciation tables/Easter Bunny Picture Day/Decorate for Holidays/Off Site Events)- Pay bills that come to the branch (if Branch manager doesn't get to it first or is unavailable)- Completed the Wintrust Fundamentals of Leadership program (July 2022)- Completed the Taking Flight DISC Training (January 2024)Branch Managment Trainee (Aug. 2018 to Aug. 2020)- A two year rotational program to develop the necessary skills to become a Branch Manager- Rotations include roles as a: Teller, Teller Supervisor, Banker, Assistant Manager, Branch Operations, and the Customer Contact Center- Training includes: Department Rotations, Classroom and Online Training, Mentorships, and Customer Service Show less