VIoleta Lekkas

Experience

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  Young European Federalist of R. N. Macedonia (JEF)

  Mar 2002 - Apr 2004

  Member of Young European Federalist of R. N. Macedonia (JEF)

  • Project manager for education - subject” European Union, its institutions and members” ” and relations between EU and R.N. Macedonia.• Preparing reports. • Participation in the design and work on the new and already existing projects in JEF.

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  Login – net, Internet café

  Apr 2004 - Sept 2005

  Internet coordinator

  • Customer support.• Preparing documentation in word, excel, PowerPoint, printing, scanning. • Taking care of all technical documentation.

• 

  EOS-Matrix, Skopje

  Sept 2005 - Oct 2006

  Advisor for financial solution

  • Project manager for data validation. • Negotiation and making contracts for payment debt with clients.

• 

  Stopanska Banka AD - Skopje, member of NBG Group

  Oct 2006 - Jun 2016

  Head of Unit in Collections Department/Retail Banking Division
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  Stopanska banka AD - Skopje

  Oct 2006 - now

  • Daily generating corporate portfolio delinquency and monitoring. • Providing reports from SAP for blocked legal entity and converting in excel data. • Business Analyst and tester for a project.• Preparing business specifications.• Analyzing Non-performing loans (NPLs) Movement.• Close collaboration with customers – everyday frequency via mail, cellphone, meetings, and other channels for communications for understanding, negotiation, and finding solutions for payment. • Submission of instructions for initiating procedures for the collection of claims to the competent authorities. • Correspondent for Operational Risk. Show less • Developing procedures and participate in defining work processes.• Submitting requests for continuous process improvement.• Participation in development projects in the Collection Department.• Tracking (early and late) delinquency analysis and proposed measures to improve collection.• Monitoring and communication with lawyers and collection agencies.• Coordinate and organize staff and activities in the unit and giving reports to the senior manager.• Business Analyst and tester for projects.• Preparing functional and business specifications.• Cost-benefit analyses.• Correspondent for Operational Risk.• Controlling and verify invoices and other activities in the Retail Banking Collection within the Credit Risk Department. Show less

  • Underwriter

    Oct 2022 - now

  • Economist

    Oct 2006 - now

  • Collaborator for SBB Portfolio

    Jun 2016 - Nov 2022

  • Head of Unit in Collections Department

    Jun 2011 - Jul 2016

  • Advisor in Collections Department

    Apr 2009 - Jun 2011

  • Younger assistant in Collection department

    Oct 2006 - Apr 2009