DEVANJANA DUTTA

DEVANJANA DUTTA

Operations Executive

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location of DEVANJANA DUTTABengaluru, Karnataka, India

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  • Timeline

  • About me

    Salesforce Business Analyst || Salesforce Certified 🏆 || Salesforce Ranger

  • Education

    • Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

      2012 - 2015
      Bachelor of Business Administration - BBA BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  • Experience

    • Eye-Q Vision Pvt Ltd

      Feb 2015 - Apr 2017
      Operations Executive
    • Dr. P.K. Saha Hospital

      May 2017 - Jun 2018
      Trainee quality manager
    • Horizon lifeline multi-speciality hospital

      Sept 2019 - Jun 2022
      Floor coordinator
    • Onco

      Jan 2024 - Oct 2024
      Salesforce Business Analyst

      • Implemented an online cancer care service portal using Salesforce Health Cloud, streamlining appointment booking and specialist consultations for patients.• Leveraged Health Cloud data models to incorporate personal and professional account objects, care templates, patient cards, reports, and dashboards.• Enhanced patient engagement and satisfaction, leading to improved health outcomes through a more connected care experience.

  • Licenses & Certifications

    • Software Business analyst

      Udemy
    • Salesforce certified AI associate

      Salesforce