Deep Enrich
Alex Weiner
Restaurant Manager
489 followers
Atlanta Metropolitan Area
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About me
Regional Account Manager at SpotHopper
Education
Mercer University
2024 - 2026Master of Science - MS Clinical Mental Health Counseling
Kennesaw State University
2014 - 2018Bachelor of Science - BS Hospitality Administration/Management
Experience
Crispina Ristorante
Jan 2015 - Oct 2018Restaurant ManagerJAAS Productions
Aug 2017 - Jan 2018Sales Intern
OTR Capital
Jan 2019 - Oct 2019Business Development Representative
Netspend
Oct 2019 - Apr 2021Implementation Coordinator
Nov 2020 - Apr 2021Client Onboarding Specialist
Oct 2019 - Nov 2020
USI Insurance Services
Apr 2021 - Jan 2022Jr. Account Manager
SpotHopper
Jan 2022 - nowRegional Account Manager-Measure success through time-to-value metrics, CSAT, retention, adoption, graduation rates-Maintain industry knowledge along with product enhancements and functionalities-Proactively identify customer needs to create a strategic implementation plan, mitigate escalations and drive expansion with white glove approach-Actively manage, onboard and train enterprise accounts during the implementation process -Conduct weekly touch base meetings, live demonstrations, review progress and analytics via HubSpot and Github-Consistently maintain 99% retention rate Show less
Licenses & Certifications
Servesafe
Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities
Pearson VUEJul 2021
Volunteer Experience
Bagel Delivery
Issued by Bagel Rescue on Oct 2022Associated with Alex WeinerWarehouse Volunteer
Issued by Rise Against Hunger on Dec 2017Associated with Alex Weiner
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