
David Francis
Information Technology Support Technician

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About me
User
Education

Boston University
-
Experience

Royal Brompton & Harefield Hospitals Specialist Care
May 2006 - Mar 2007Information Technology Support Technician
Euler Hermes
Apr 2007 - Aug 2008TECHNICAL SUPPORT
Ocean Wave
Sept 2008 - Mar 2009+ Administer, configure and update the defined set of systems
Derivco
Jun 2009 - Dec 2023With a solid background in IT, I've developed and refined my expertise in crafting, implementing, and enhancing solutions across infrastructure as code (IaC), application development, and compliance automation. My strength lies in designing solutions that not only boost productivity but also streamline operations, making a tangible impact on business efficiency.I have a proven track record of delivering adaptable solutions that meet a wide range of infrastructure needs, consistently evolving with changing business requirements.I'm adept at gathering and analyzing project requirements, ensuring that the solutions I develop are closely aligned with organizational objectives. This proficiency plays a key role in optimizing the design, development, and deployment processes.Automation is at the heart of my approach. Leveraging tools and scripting languages like PowerShell, I create automated pipelines that enable precise and efficient infrastructure deployment.My day-to-day work involves using a variety of advanced technologies, including Tanzu Kubernetes, VMware, vSAN, NSX-T, AVI, Azure DevOps, OpenShift, and Device42. This breadth of experience allows me to enhance cloud-based solutions and manage complex infrastructure configurations effectively.In my most recent project, I led the automation of the deployment process for Tanzu Kubernetes Grid for vSphere (TKGm) across multiple locations. By developing a PowerShell-based pipeline, I simplified the creation of development and production clusters, incorporating options for both horizontal and vertical scaling. This flexibility enabled the organization to seamlessly adjust to changing demands. The pipeline also included features for effortless cluster deletion, ensuring resource optimization and cost efficiency. Show less L3 CloudSupport the full project life cycle- to include any consulting, discovery, analysis, architecture, design,documentation, building, migration, automation and production-readiness activities.•Produce high-quality technical design, build and procedure documentation.•Support project engagements, work collaboratively with other team members, communicate effectively,and foster team success.•Maintain Cloud (hybrid) platforms (VMware, AWS, Azure, KVM, Morpheus)•Maintaining and creating new scripts to automate daily tasks.•Produces automation and tooling solutions which includes scripting and automation of productiondeployments and tools.•Microsoft, Linux, VMware, Azure and AWS product support•Support on Virtualization and Cloud products•Creating internal projects to improve processes or operations.•POC and new product procedures Show less Monitor, maintain and perform upgrades of VMware and vCloud infrastructure across our global Datacenters, this consists of:+-100 ESXi hosts, Currently running 6.5 Hypervisor2 vSan Clusters consisting of +- 30 ESXi Hosts3 vCenter appliance’s 3 NSX Instances3 vCloud Site7 Tintri units2 infinidat's7200 Virtual MachinesOther areas I had a Role inbut not limited to..Automation with PowerShell / PowerCLI scrtips with vCloud / vCenter APIsConfigure Big-IP F5 connection with header redirectManaged a Load and Performance Service, producing 50 scalable Mentor others within the teamAdminister, configure and update the defined set of systems Certified inRHCSAVCP 6.5 DCVVCP-CloudMCTSMCSE Show less
Technical Specialist: Cloud and Open Source
Dec 2021 - Dec 2023System Service Engineer
Nov 2021 - Oct 2022Senior System Engineer
Jun 2009 - Oct 2021

TechConnect IT Solutions
Dec 2023 - nowSenior Infrastructure EngineerLeadership: Lead by example, sharing responsibility and guiding teams to tackle challenges and reach goals.CI/CD Workflows: Optimize CI/CD processes with a strong DevOps mindset for smoother infrastructure changes.System Admin: Handle system tasks to keep performance top-notch and security tight.Automation: Spot and implement ways to make infrastructure more efficient and automated.Strategy: Create and execute infrastructure strategies that align with business goals.Governance: Set up policies and standards to ensure secure and efficient infrastructure management.Stakeholder Collaboration: Work with stakeholders to prioritize projects, define requirements, and meet industry standards.Design: Lead the creation of scalable, secure, and highly available infrastructure solutions.Innovation: Drive new infrastructure products, staying on top of the latest tech and trends.Prototyping: Push for and work on prototypes to test out new ideas.Experimentation: Encourage a culture where creativity and trying new things is the norm. Show less
Licenses & Certifications
- View certificate

Test Automation Foundations
LinkedInAug 2020 - View certificate

Programming Foundations: Software Testing/QA
LinkedInAug 2020
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