Paul Swensson

Experience

• 

  GameStop

  Aug 2013 - Dec 2017

  Store Manager

  • Managed schedules of eight employees, stabilizing work/life balance of team members and establishing a positive work environment to help employees work more efficiently.• Promoted inventory management processes by analyzing store needs with available employees, resulting in fewer product outages and improved sales.• Led team toward optimal sales goal by building attainable objectives using the P&L report, leading to increased sales and profits.• Created long-lasting customer relationship by spending time with customers in a one-on-one capacity and using interpersonal skills, ensuring customer satisfaction every time. Show less

• 

  Starbucks

  Jan 2018 - Jan 2022

  Shift Supervisor

  • Guided one to seven partners through daily routines of cleaning, inventory maintenance, drink and food production, and customer service; encouraged a positive and clean atmosphere for both partners and customers.• Analyzed strengths of all partners and implemented placement of optimal positions, increasing operations and production.• Developed daily, weekly, and monthly goals according to current trends from the P&L Report and delivered objectives to all team members, resulting in exceeding sales goals by 10% or more each day.• Advanced talented partners by introducing them to the demands of management positions and leadership methods, which led to the smooth promotion of five baristas to shift supervisors. Show less

• 

  International Living Future Institute

  May 2022 - now

  • Materials Manager

    Jun 2023 - now

  • Materials Specialist

    May 2022 - Jun 2023