Karen Julieth Londoño Cuartas

Experience

• 

  Tata Consultancy Services

  Nov 2013 - Mar 2022

  Responsibilities: - Coordinate, direct and control all phases of the life cycle of the assigned project, leading a team of 35 people, to achieve the objectives agreed with the client. - Build customer loyalty in order to develop new operational processes based on their future needs. - Optimize the processes of the client's accounts payable area through the implementation of automation processes and support to the LATAM Manager. Successes: - Reduced the error rate by 4% of the operation (44,500 monthly accounting documents). - I achieved the renewal of the contract with the client for 5 more years, for a total value of 3 million USD. - I led the transition and training process of the work team, thus achieving the reduction of the planned ramp up by 50%. Show less

  • Project Manager

    Nov 2015 - Mar 2022

  • Internal Process Analyst

    Nov 2013 - Nov 2015
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  Tangible Design - Inmersivo S.A.S.

  Mar 2022 - May 2022

  Administrative and Operational Director

  Responsibilities: - Mapping administrative processes through methodologies such as SIPOC and RACI; identifying the main stakeholders, tasks and activities for the correct management of the administrative area. Successes:- Reduced by 15% the time of reception of accounting documents (sales invoices, accounts receivable) through the design and implementation of 3 internal policies. - Achieved the recovery of overdue and written-off accounts receivable for a total of 50 million.- Optimized the work time of the Accounting Assistant by reducing 3 hours of her workday through the implementation of a control board in the Trello tool. - I achieved an 85% increase in the productivity of the Accounting Assistant through the monthly planning of the administrative area. Show less

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  Ilógica

  Jul 2022 - Apr 2023

  Project Manager
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  Servicios Nutresa

  Apr 2023 - May 2024

  Consultor de soluciones de TI