Pam Phillips

Experience

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  LIFECARE MANAGEMENT SERVICES

  Jan 2002 - Jun 2004

  Corporate Director of HIM

  • Managed 21 medical record departments• Managed 2 Coding Auditors• Inpatient Coding Audits• Inpatient Coding• Implemented /developed audit tools and Policies and Procedures, Corrective Action Plans• Productivity Audits• Provide Education

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  PROMISE HEALTHCARE

  Jun 2005 - Mar 2006

  Corporate HIM Director

  • Managed six medical record departments• Inpatient Coding Audits• Inpatient Coding• Implemented/developed audit tools and Policies and Procedures, Corrective Action Plans• Productivity Audits• Provide Education

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  ON ASSIGNMENT

  Mar 2006 - Aug 2008

  Compliance, Audit and Education Manager

  • Inpatient and Outpatient Coding Audits• Inpatient and Outpatient Coding• Productivity Audits• Provide Education• Implemented/developed audit tools and Policies and Procedures, Corrective Action Plans• Coding Consultant on HIM Issues• Interview potential consultants• Interim HIM Manager

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  PROMISE-SUCCESS HEALTHCARE

  Aug 2008 - Aug 2009

  Corporate HIM Education Specialist and Compliance Auditor

  • Manage/perform audits for 14 LTAC Health Information Management Departments• Manage the DNFB for 14 LTAC Health Information Management Departments• Manage/perform audits for 3 Acute Care and 1 Psych Health Information Management Department• Responsible for Education for Physicians and all Hospital and Corporate Staff• Coding• Implement/develop audit tools • Train Coders

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  FUNDAMENTAL CLINICAL AND OPERATIONS SERVICES LLC

  Aug 2009 - Aug 2013

  Corporate HIM Director

  • Manage/perform audits for 9 LTAC Health Information Management Departments • Manage/perform audits for 1 STAC Health Information Management Department• Manage/perform audits for 90 Skilled Nursing Facilities • Manage the DNFB for 9 LTAC Health Information Management Departments• Manage the DNFB for 1 STAC Health Information Management Department• Responsible for Coding Education for Physicians and all Hospital and Corporate Staff • Physician Credentialing• ROI• Implement/develop audit tools • Write and implement corrective action plans• Train Coders and HIM Directors• Interim HIM Director• Knowledgeable of Joint Commission and State Regulations and Requirements Show less

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  HORIZON SPECIALTY HOSPITAL

  Aug 2013 - now

  • Manage two LTAC Health information Departments• Manage one STAC Health Information Department • Final and Concurrent Coding• Assembly and Analysis• Responsible for Coding Education for Physicians and all Hospital Staff • ROI• Implement/develop audit tools • Coaches and counsels staff as required; ensures written documentation is provided to support coaching and/or corrective action as appropriate.• Knowledgeable of Joint Commission and State Regulations and Requirements• Training of all Fundamental Employees on ICD-10-CM• Ensures all department and facility guidelines are followed• Manages systems for continuously monitoring, evaluating, reporting and improving the departmental functions• Monitors, reports and educates HIPAA Privacy compliance with facility employees• Represents facility as Privacy Officer and responds appropriately to reported HIPAA Privacy violations as per facility guidelines • Monitors key performance indicators on a routine basis (daily, weekly, monthly)• Ensures completion of employee evaluations within prescribed timeframe• Member of the Senior Management Team Show less • Manage two LTAC Health information Departments• Manage one STAC Health Information Department • Final and Concurrent Coding• Assembly and Analysis• Responsible for Coding Education for Physicians and all Hospital Staff • ROI• Implement/develop audit tools • Coaches and counsels staff as required; ensures written documentation is provided to support coaching and/or corrective action as appropriate.• Knowledgeable of Joint Commission and State Regulations and Requirements• Training of all Fundamental Employees on ICD-10-CM• Ensures all department and facility guidelines are followed• Manages systems for continuously monitoring, evaluating, reporting and improving the departmental functions• Monitors, reports and educates HIPAA Privacy compliance with facility employees• Represents facility as Privacy Officer and responds appropriately to reported HIPAA Privacy violations as per facility guidelines • Monitors key performance indicators on a routine basis (daily, weekly, monthly)• Ensures completion of employee evaluations within prescribed timeframe• Member of the Senior Management Team Show less

  • HIM Director and Privacy Officer

    Aug 2013 - now

  • HIM Director and Privacy Officer

    Aug 2013 - Nov 2019
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  Cerner Corporation

  Mar 2019 - Nov 2019

  Senior HIM Director

  I am the Senior HIM Director for Adventist Health Hospitals at Lodi and Sonora California.

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  Retired

  Nov 2019 - now

  Director

  Senior HIM Director – November 2019 to PresentMonitor, assess and ensure effective use of the department’s resources • Develop and maintain computerized record management system processes• Develop and implement organizational policies and procedures for patient data services• Oversee staff operations, business planning and budget development• Monitors key performance indicators on a routine basis (daily, weekly, monthly)• Plan and direct the health information management service areas, ensuring compliance with professional, state and federal regulatory requirements• Responsible for ROI• Director of 20 Remote Centralized Analysis Team• Coaches and counsels staff as required; ensures written documentation is provided to support coaching and/or corrective action as appropriate.• Knowledgeable of Joint Commission and State Regulations and Requirements• Ensures completion of employee evaluations within prescribed timeframe• Member of the Senior Leadership Team• Chairman of the Deficiency Management Council Show less