Karol (Karl) Blicharz, MS, PMP, ITIL

Experience

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  P&A Stucco LLC

  May 2010 - Aug 2016

  Project Manager / Estimator

  •Attended client meetings to: review blue prints, provide insight, analyze projects, and gather job requirements. •Provided estimates based on agreed upon scope of work.•Retained over 65% of estimated work. •Developed budgets based on agreed upon SOW.•Submit, track, and pay Purchase Orders.•Utilized MS Excel for cost tracking at a project level. •Scheduled inspections with city inspectors. •Attained permits for all projects. •Developed templates for P&A Stucco: Estimate, Proposal, Invoice, Sub Contract Invoice, Job Change Request, and Purchase Order. •Lead weekly meetings with a project teams to establish timeline updates in order to provide accurate project updates to clients. Show less

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  Theta Chi Fraternity

  Apr 2013 - May 2016

  • Collaborated with Pledge Educator to develop a well rounded 12 week pledge process. • Educated new members on local and national chapter history.• Organized new member events based on schedule flexibility.• Introduced business ethics and professional etiquette to new members. • Developed and implemented a study hours algorithm based on, but not limited to overall GPA, last semester GPA, and current number of credits attempted. • Collaborated with team members and Director of Standards to enforce completion of study hours. • Generated inter-fraternal study groups by both majors and courses.• Coordinated a tutoring schedule for members and weekly progression meetings with professors.

  • Assistant Pledge Educator

    Apr 2014 - May 2016

  • Scholarship Coordinator

    Apr 2013 - May 2015
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  Cuttle Construction Limited

  Jun 2015 - Aug 2015

  Project Manager Trainee

  •Documented job progress from start to finish. Including, but not limited to: bids, proposals, invoices, and project deviations. •Utilized MS project to create project timelines, keep track of project timelines, and task dependencies. •Documented cash flow by developing MS Excel templates. •Generated cash flow reports via MS Excel. •Improved internal systems (EasyBop) functionality, such as developing an auto populate tool to eliminate data redundancy. •Collaborated with a foreman to supervise on site progress. Show less

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  West Virginia University Management Information Systems Association

  Oct 2015 - May 2016

  Website Administrator

  • Coordinated with other MISA executive board members to schedule meetings, guest speakers, and professional events. • Reengineered MISA website.• Manage all social media activity.

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  Hibbert

  Sept 2016 - Mar 2019

  Technical Specialist

  • Assist Sales Team, and/or Senior Business Analyst Team with Request For Proposal, and Request For Information. • Utilize JIRA/Confluence to manage 3-4 large scale project, 8-12 total projects at any given time. • Utilize JIRA to track project timelines, budgets, assign resource, and run metrics. • Utilize Confluence to store business requirements, collaboration with cross functional teams, and organize project documents.• Create tangible deliverables for developers: functional specifications, user cases, user rolls, workflow/process diagrams, data flow/data model diagrams. • Schedule and lead monthly meetings with clients to document requirements and explore business solutions. • Collaborate with database vendors to streamline data feeds for, direct to consumer, and health care professional fulfillment. • Write SQL queries, alter previously written SQL queries, and execute SQL queries, in order to deliver desired data to stakeholder(s).• Create standard operating procedure documents, ISO 9001 certified. • Utilize Six Sigma methodology to provide process improvements for clients / Hibbert. • Monitor data flow across various information systems, including inbound data from various data base vendors. Monitor outbound data from various information systems to various database vendors.• Team lead for processing medical information fulfillment requests using Custom Fulfillment System for pharmaceutical Data, companies: Acadia, Acorda, Alkermes, Incyte, Sanofi, and Novartis. • Manage reporting across multiple information systems across a dozen clients. • Conduct multiple levels of testing: functional, regression, user acceptance, integration and performance. Show less

• 

  Cisco

  Mar 2019 - Apr 2022

  • Lead PM on $5M Thales K570 KMS fleet hardware rollout in six different environments (DMZ. ATS, BTS, Commercial, FedRamp, IL5), in 18 total data centers, across nine countries• Manage and facilitate infrastructure installation/configuration: Rack and Stack, Patching, Routing and Switching, ACL Networking Configuration, ect. • Manage PKI KMS Operations• Lead PM on Cisco integrations such as monitoring (Science Logic), logging (Splunk), support (Pager Duty), service portfolio (Service Now)• Support all Cisco Global KMS services for CSPs and on prem. i.e AWS, GCP, Azure, and Thales.• Lead PM on migration of BYOK/KMS CSP strategy fully into AWS, GCP, and Azure. Show less • Work with several different vendors for maintenance and contracts of Hardware Security Modules (HSM’s) and Key Management Systems (KMS’s)• Lead PM on HSM Pure Storage integration for FedRamp• Coordinate with five umbrella PKI teams to integrate Thales SA7 HSM integration to all Cisco PKI CentOS and Windows Server Applications• Drive PKI Org meetings with Director and Manger level attendance to continue adhering to X.509 Industry best practice with all new and existing projects• Provide operational support for managed security services using ticket-based support systems in Atlassian JIRA and ServiceNow• Provide resolution for Service Requests within assigned service area to facilitate secure best practices• Support over HSM infrastructure for over 10 Cisco PKI core services, anti-counterfeit chip signing system, multiple crypto key management system, software signing system, SSL Certification issuance, and Private PKI hosting System, to name a few• Oversee day to day operations of our PKI team Activities/Responsibilities Included:o Utilize agile methodology to continuously deliver project requirementso Manage and facilitate infrastructure installation/configurationo Manage lab environmentso Manage multiple data center locationso Support multiple P1 services that require 100% uptimeo Assure adherence to stringent external audit controls Show less • Lead PM for Splunk Logging solution implementation and maintenance for all Cisco Cryptographic Services applications.• Lead Technical PM for ManageEngine Password Manager Pro solution implementation. • Lead PM for Web Trust for Certificate Authority Audit. www.webtrust.org• Utilize Atlassian JIRA to manage team Agile/Scrum Methodology SDLC release approach. • Create tasks in JIRA, such as, but not limited to: Epics, Stories, Tasks, Sub Tasks, Bugs, ect. • Schedule and lead agile ceremonies: Stand-Ups twice weekly, Backlog Grooming weekly, Sprint Planning bi weekly, Demos upon major release. • Monetize Atlassian Confluence to create single source of truth WIKI pages for homegrown application tracking for Cisco security and vulnerability tracking.• Leverage JIRA/ Confluence reporting tools to deliver major service release milestones to stakeholders. • Communicate business value and capabilities delivered clearly and precisely to second and third level management to include directors.• Schedule and lead scoping meetings with cross functional Cisco and vendor teams. • Support system architects in deep level system risk evaluation planning, proof of concept planning, and new system configuration/integration planning.• Execute project roadmaps, new technology proof of concept launches, and new system configuration/integration across four service teams by coordinating resource with other team PMs.• Work with cross functional teams to schedule testing and execute remediations for security vulnerabilities. Show less

  • Webex Technical Project Manager

    Jun 2021 - Apr 2022

  • Information Security Project Manager

    Nov 2020 - Apr 2022

  • Jr. Project Manager

    Mar 2019 - Nov 2020
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  Rackspace Technology

  Apr 2022 - now

  • Work with Government Agencies on product compliance gathering requirements.• Project Manager lead for Product to Operations transitions i.e. CMMC Product launch.• Partnering with RGS SLT/ELT on strategy, vision, and efficiencies within the RGS program.• Create RGS Product and Security Roadmaps for CTO, CSO, and SVP with 1–3-year outlook.• Lead Roadmap quarterly review workshops and align resource capacity while navigating new technology and/or compliance requirements.• Bridge between RGS and Rackspace legal on RGS System Security Plan.• Plan, execute, and deliver program workshops with ELT/VP program sponsorship. • Partner with Product, gathering RGS customer product requirements and determining a way to productize them to architect tailored solutions that deliver customer expectations.• Team Lead for maturing the enterprise by creating and enabling plans to ensure the right architecture and data is in place to support RGS and the customers.• Build and document processes, data, and architecture flows for the RGS BU.• Use Service Now dashboards to track, supervise, analyze and measure progress for all RGS programs. • Define, gather, and present KPIs to SVP of Security (CSO), CTO of RGS, and SVP of RGS. • Successfully prepare and deliver business proposals and presentations; this will include presenting and discussions with multiple stakeholders (including but not limited to the JAB, Rackspace ELT, RGS stakeholders, and RGS customers).• Influence RGS stakeholders to move toward a common vision or goal. Tie breaker/decision maker amongst the different groups.• Leading RGS programs for key strategic areas of the business.o Program Manager for FedRamp Moderate/IL4 Continuous Monitoring Program. o Program Manager for Patch Management Program. o Program Manager for Vulnerability Management Program.o Program Manager for NIST 800-53 Rev 4 to Rev 5 Transition.o Program Manager for hardware migrations adhering to FIPS 140-2, FIPS 140-3, TAA, NIPA/CCEVS. Show less • Manage RGS Risk Program.• Manage Splunk team for RGS.• Manage Compliance Team in charge of reporting ConMon to JAB/3PAO.• Manage Security Engineering Team in charge of security tooling used for Vulnerability Management.• Lead PM supporting RGS ISSO on Audits: FedRamp, IL4, SOC2, and PCI.• Report Program/Project status to Sr. Leadership Bi-Weekly (CSO, CTP, SVP & Multiple Directors).• Own Vulnerability Management Program for all Rackspace Government Solutions.• Lead PM on full stack tool integration for DevOps (JIRA, Confluence, GibLab, Ansible, and Vault).• Lead PM on all Rackspace Government Solutions Security and/or Compliance projects.• Work with JAB (Joint Authorization Board) to retain ATO (Authorization to Operate).• Lead development of RGS Project Intake Process.• Transitioning Security Engineering and Compliance teams to Scrum Framework.• Support automation efforts with sister automation team under Business Operations. • Develop CapEx Project Charters and Manage CapEx Projects.• Built Enterprise Rackspace PKI Program Show less

  • Technical Program Manager

    Aug 2023 - now

  • Project Manager

    Apr 2022 - Aug 2023