Hayley Blatte

Experience

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  Marc Jacobs

  Sept 2008 - Apr 2012

  PLM Coordinator (Marc by Marc Jacobs)

  • Oversaw the development of raw materials from design pass off to bulk production• Created and maintained all design related product information and tech packs in PLM• Responsible for daily communication with overseas factories• Efficiently implemented design changes while adhering to multiple calendars and deadlines• Effectively managed product changes by ensuring the most current information was input into PLM system correctly and communicated to all teams.

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  Victoria's Secret Pink

  Apr 2013 - Oct 2013

  FLEX PLM Coordinator (Contract)

  • Prepared and maintained design tech packs in PLM system• Updated and managed color component chart in bill of materials• Supported product assortment changes• Worked cross functionally with Design and Pre Production to efficiently manage garmentapproval process against deadlines

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  Renfro Brands

  Nov 2013 - Dec 2016

  • Established specific links to the Hot Sox business model/business needs with PLM attributes • Designed and implemented PLM system updates to help achieve business needs• Worked with sales team to create seasonal line sheets during merchandising periods• Built and managed seasonal line plans and calendars in PLM system• Responsible for OnBoarding, Supporting and Assessing progress of all PLM users • Created user friendly training documents customized for each functional area• Identified where process is failing and established new process to achieve business goals Show less

  • PLM Manager - Operations (Hot Sox/Ralph Lauren Hosiery)

    Oct 2014 - Dec 2016

  • PLM Superuser - Design (Hot Sox/Ralph Lauren Hosiery)

    Nov 2013 - Oct 2014
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  DeSL

  Jan 2016 - Mar 2020

  • Ensured global customer satisfaction of PLM product after Go-Live• Point person for analysis, technical solution and escalation of all incoming user issues• Responsible for maintaining, configuring and updating customer environments based on company requirements• Collaborated with technical team to guarantee resolutions were delivered against customer deadlines• Developed strong relationships with customers through consistent communication, problem solving and timely delivery • Delivered end-to-end implementation of PLM Solutions against customer timelines• Configured PLM system tailored to company culture, structure and range of business• Facilitated new user on-boarding and training• Created system documentation based on company needs and best practices• Collaborated with technical team regarding system integrations, new developments and technical issues

  • US Customer Success Analyst

    Sept 2018 - Mar 2020

  • PLM Business Consultant

    Jan 2016 - Sept 2018
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  KB Creative Agency

  Apr 2020 - Sept 2021

  CoFounder | Business Consultant | Shopify Expert
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  Centric Software

  Sept 2021 - now

  Presales Consultant