Maaz Allah Utman

Experience

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  Puretech@deans trade centre Peshawar

  Mar 2015 - Sept 2015

  Web Developer

  Seeking New Ideas and using my pre-existing ones in projects.

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  Elecxar.com

  Mar 2016 - Jul 2019

  Technical & Procurement Engineer

  Advised management, business and technical staff on solutions using specific domains/ technology. Drove technical initiatives for large enterprise systems to align with long-term business strategies. Offered input on technical and platform- related strategic planning initiatives. Educated stakeholders on data protection tactics to reduce breaches. Developing new relations for the company and entertaining it for further projects. Government and private sectors tenders analysis, preparation and market competition in prices. Participation in every kind of Engineering services and supply tenders. Handling procurement deals for the company and projects. Proposals, letters and all official work handling involving in whole business ventures. Dealing with client’s queries through phone and emails, taking orders and placing orders. Connecting with companies with least margins in prices and confirming orders for clients. Providing best engineering services on GOVT & Private levels. Show less

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  Unlimited Furniture

  Nov 2020 - Jun 2021

  Technical & Customer Support Manager

  Provided all kind of Technical support to the company. Participate to enhance the order processing system, while actively took part in placing, Taking & Maintaining orders for the company. Negotiated with various freight companies and received annual contracts, resulting in cost savings for the company. Conducted research to address shipping errors and packaging mistakes. Trained new staff on job duties, company policies and safety procedures for rapid onboarding. Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time. Secured discounts from third-party logistics service providers to deliver substantial cost savings.Operated built-in softwares computer system, hand-held inventory control device and calculator to fill orders on time. Led improvement initiatives to advance operational efficiencies and increase revenue. Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities. Organized records of vehicles, schedules and completed orders. Negotiated contracts with outside providers and rates for facility leases to minimize costs to company. Performed freight processing functions, assisting associates with related irregularities . Collaborated with manufacturing and supply chain management. Coordinated driver dispatch to accomplish daily delivery requirements. Divided and categorized cargo received and redirected shipments in response to customer requests Show less

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  Emma Mason

  Jul 2021 - Aug 2022

  Customer Technical Support Manager

  Offered input on technical and platform- related strategic planning initiatives. Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.Educated stakeholders on data protection tactics to reduce breaches.Negotiated with various freight companies and received annual contracts, resulting in cost savings for the company. Conducted research to address shipping errors and packaging mistakes. Trained new staff on job duties, company policies and safety procedures for rapid onboarding. Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time. Secured discounts from third-party logistics service providers to deliver substantial cost savings. Oversaw warehouse staff and maintained efficiency in fast-paced environment. Built continuous improvement culture that attracted and retained high-performing employees while reducing costs. Operated built-in softwares computer system, hand-held inventory control device and calculator to fill orders on time. Led improvement initiatives to advance operational efficiencies and increase revenue. Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities. Organized records of vehicles, schedules and completed orders. Negotiated contracts with outside providers and rates for facility leases to minimize costs to company. Performed freight processing functions, assisting associates with related irregularities . Collaborated with manufacturing and supply chain management. Coordinated driver dispatch to accomplish daily delivery requirements. Divided and categorized cargo received and redirected shipments in response to customer requests. Offered advice and assistance to customers, paying attention to special needs or wants. Recommended products to customers, thoroughly explaining details.Provided primary customer support to internal and external customers. Show less

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  SARC MedIQ

  Jan 2024 - now

  Technical Support Executive

  - Collection of requirements, assessing the site, and planning configuration and data migration.- Installing hardware and software, configuring network and database settings.- Integration of PACS with hospital systems, migrating data, and aligning workflows.- Testing system functionality, optimizing performance, and conducting user acceptance testing.- Train users, provide documentation, and offer post-installation support.- Evaluation of system performance, collecting user feedback, and completing handover.- Applying updates, monitor performance, and provide ongoing technical support. Show less