Dontae' McGaugh, MBA

Experience

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  Randolph Brooks Federal Credit Union

  Aug 2009 - May 2010

  Bank Teller

  -Assisted customers in setting up and managing personal accounts.-Maintained customer relations established 85% balance rate. -Processed multiple financial transactions (averaging 165 per day and $100,000).

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  Staples

  May 2011 - Oct 2011

  Logistics and Loss Prevention

  -Unloaded 18-wheeller, and accounted for all products received. -Separated products by company being distributed to. -Loaded delivery trucks with products based on order and location.-Operated material handling equipment to move product within the warehouse.-Check-in inbound product and tag product accordingly.-Performed various receiving functions, such as unloading trucks and putting away product in the correct overstock location.

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  Texas State University- English Department

  Jun 2013 - Oct 2016

  -Travel Assistant: Process travel arrangements, applications, and reimbursements for all staff and graduate students. Provide balances based on allotted amount for travel. -HR Liaison: Hire, schedule, supervise, train, and evaluate student workers. Assign, delegate and monitor work of student workers. Process New Hire information for student workers (Writing Center, Computer Lab, and main office). Maintain student workers files and review for completeness. -Budget Assistant: Manage $8.6 million through several accounts. Assist the chair and faculty with M&O budget. Maintain record and monitor departmental budget transactions. Reconcile budget and resolve discrepancies. Process Inner Department Transfers and Electronic No Purchase Orders. Reconcile Procurement Card transactions for Account Manager. Maintain budget information on scholarship accounts. Assist in compiling statistical data and developing information on spreadsheets. Assist with disbursement of funds as directed. Assist with internal and external grant management. Support faculty account managers with REP research accounts, processing orders and budget transfers. Review purchase orders and invoices. Maintain ledgers. Show less

  • Budget Assistant

    Sept 2015 - Oct 2016

  • NSO Admin II / First Impression Team Leader

    Jun 2013 - Aug 2015
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  USAA

  Feb 2017 - Dec 2019

  Mortgage Processor

  Serve as the primary point of contact for the mortgage process after the loan is submitted to Fulfillment. With a focus on ensuring loan applications are accurate and supporting documentation is complete, the Real Estate Processor is responsible for providing quality loan processing while delivering an exceptional member service experience. The Real Estate Processor works with Underwriting and various other cross-functional teams to ensure the successful and timely approval and closing of mortgage loans to meet our member's needs. Show less

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  ALAMO BEER COMPANY, L.L.C.

  Sept 2017 - now

  General Manager

  - Oversee daily brewery operations, ensuring efficiency and productivity across all departments.- Lead a team of 18 employees, including brewers, sales staff, and administrative personnel.- Develop and implement strategic plans to achieve business goals and drive growth.- Monitor production processes to ensure adherence to quality standards and regulatory requirements.- Manage budgets, control costs, and optimize financial performance, resulting in a 15% reduction in operational costs.- Collaborate with the marketing team to create and execute promotional campaigns, increasing brand awareness and sales by 20%.- Establish and maintain relationships with suppliers, distributors, and customers.- Conduct regular performance evaluations and provide training and development opportunities for staff.- Implement process improvements to enhance efficiency and product quality. Show less

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  PenFed Credit Union

  Dec 2019 - Oct 2020

  Mortgage Loan Processor I
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  Homepoint

  Oct 2020 - Nov 2022

  Underwriting Assistant

  • Review all loan submissions and generate credit decision in accordance with FNMA and FHLMC guidelines as well as internal overlays. • Evaluate mortgage loan applications to determine eligibility, acceptability, and compliance with applicable state, federal, and investor guidelines,• Review and validate loan application data and documents to make credit decision.• Run and review all pertinent risk and collateral evaluation tools prior to loan decision. • Loan maintenance, meeting or exceeding expected SLO of 24 hours on loan decisions.• Maintained quality expectations set by Freddie Mac and Fannie Mae. Show less