Christine Esvelt

Experience

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  Sage HealthCare Collabortive

  Jul 2004 - Jan 2011

  Intergy Custom Formats

  Created custom paper formats for Medical billing and prescriptions Developed and implemented training sessions for employees and clients. Responsible for quote creation for custom product development and training.Responsible for Monthly Billing reports for multiple departments to review and approve charges for custom programming Maintained quality control/satisfaction records, responsible for customer follow-up in effort to improve customer serviceInstallation, training, and support for our customers on all custom products created for Intergy medical billing.Involved in the training and support of employees on custom products creation, proper documentation, and policy procedures.Resolving Provider NPI custom insurance related issue working with clients and Insurance carriers directly to insure clean claims are submitted and paid in a timely manner. Show less

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  Vitera Healthcare Solutions

  Jan 2011 - Jan 2012

  Intergy Custom formats team lead

  Developed and designed custom paper formats for Medical billing purposes; including insurance claim forms, referrals, Lab requisitions, receipts, Statements, Encounters/FeeSlips, & Dymo Labels.Responsible for Quoting Special projects and billing reporting. I also trained staff and clients on Intergy Software.

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  Providence Health & Services

  Feb 2013 - Mar 2018

  Application Analyst - UAT Win 7 Lead Coordinator

  Lead User Acceptance testing Coordinator for Microsoft Window 7 Enterprise Deployment of 65,000 systemsDeployment application Support working directly with desktop support to ensure a smooth transition. Responsible for User Acceptance Testing for over 2,500 Clinical Application for PHS pre Epic migration and 16,000 application for Window 7 migrationEnterprise Applications functional testing on new hardware and provide at Elbow Support to migrated clinicsWork directly with end users to review current applications and compare with migration application lists for quality assurance purposesInstall, Review, and create installation documentation of legacy applicationsMaintain reporting of tested application for future software buildsDevelop, update and maintain User Acceptance testing documentation Show less

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  Providence

  Mar 2018 - now

  Azure evangelist working to shape the technology roadmap in healthcare and steer teams in delivering the best cloud-based technology platform experience available. Success in leading cross-functional global teams in a Service engineering model. Agile and Scrum experience utilizing technical expertise and understanding of customer needs, to translate requirements into user stories & acceptance criteria for development. Skills in data engineering, cybersecurity, intelligent automation, and emerging technology. Provided leadership and guidance through our Azure investment journey, championing the adoption and development of governance and guidelines to ensure optimization and cost savings.Leader responsible for Enterprise Operational strategic planning with VPs and Directors. Functioning as Stakeholder and Designer for the pillar for new development and design of new Automations and Cost optimization Products. Show less The IS Apps Remediation Supervisor acts as an Enterprise level support liaison. The goal is to reduce the Enterprises technical debt and develop repeatable processes to prevent and resolve security threats throughout the Enterprise by partnering with various IS Support groups. This included Datacenter migrations to Azure. The day-to-day responsibilities also include training, goal setting, and mentoring of team members as well as project management and reporting. The Lifecycle Services Supervisor is responsible for the application retirement and compliance archiving of non-production applications. The goal is to reduce the Enterprises technical debt and application portfolio while adhering to strict federal data retention guidelines. Show less

  • Principal IS Engineer

    Dec 2021 - now

  • Supervisor - IS Apps Remediation & Lifecycle Services

    Mar 2018 - Dec 2021