Experience

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  American express

  Jan 2006 - Jan 2017

  Cultivated partnerships with executive leaders, meticulously created key program metrics, and managed multibillion-dollar portfolio, driving enterprise strategic decisions and transformation initiatives. • Worked with CIO and Technology leadership team to define 3-year technology and transformation strategy.• Architected transformation program metrics driving $300M in savings.• Created integral IT financial controls/tools for $3B in financial recovery and $2B in software capitalization. Show less Created and comprehensively managed a new Portfolio Management Office while overseeing thousands of resources, multimillion-dollar P&L accountability, and establishment of forecasting methodologies.• Successfully managed $190M P&L with control of over 2,000 resources while maintaining < 1% forecast variance.• Authored forecasting methodology and scorecard for third-party and internal development projects.• Built scope quantification methodology using Use Case Points which enabled KPI performance evaluation. Show less

  • Vice President, Integrated PMO

    Mar 2014 - Jan 2017

  • Vice President, Portfolio Management

    Sept 2011 - Mar 2014

  • Director, Portfolio Management

    Jan 2007 - Sept 2011

  • Director, Technology Development

    Jan 2006 - Jan 2007
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  The walt disney company

  Feb 2017 - Dec 2020

  Spearheaded $1B portfolio comprised of technology and digital business solutions while guiding a team of 100+ and shaping the strategic vision and core operational activities. Headed investment planning, consolidated operations, and shepherded agile transformation initiatives in support of enterprise growth. • Empowered a 50% reduction in cost centers and chart of accounts via collaboration with Finance and Controllership to consolidate processes/tools which enabled a massive corporate-wide organization consolidation.• Collaborated with hiring/recruiting personnel to fill over 350 roles in one year, strategically sourcing professionals with advanced technical skillsets while boosting internal mobility and early-career talent.• Implemented comprehensive training programs consisting of 700+ offerings utilized by 97% of all employees.• Co-located over 2,000 resources and closed underutilized facilities leading to team satisfaction/delivery improvements.• Eliminated $6M in software renewal costs and identified $4M in billing errors through Software Asset Management Show less Championed business development efforts and drove operational excellence through an array of programs that opened a state-of-the-art facility, galvanized project/portfolio management and accelerated contract development.• Enabled 50% reduction in monthly forecast variances and accomplishment of all fiscal objectives through definition of streamlined investment strategy in partnership with technology/digital leaders and finance.• Successfully opened state-of-the-art 650-seat, 96K sq. ft. facility for Product Development/Engineering teams. • Bolstered project management (PM) community effectiveness through creation of PMO Center of Excellence and decentralization of PM organization.• Slashed contract creation time from two weeks to three days by creating self-service digital contracting model. Show less

  • Vice President, Technology and Digital Business Operations

    Jan 2019 - Dec 2020

  • Vice President, Technology Business Management

    Feb 2017 - Jan 2019
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  Mercy

  Mar 2021 - Feb 2024

  Vice president, enterprise project and portfolio management

  Built an enterprise project and portfolio management office which defined and began a five-year transformation strategy. Collaborated with C-Level and physician leaders in all areas of strategic planning, investment prioritization and project execution. Developed a strategic roadmap to accelerate transformation and improve patient care and outcomes. Increased project management acumen across the ministry.

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  Universal destinations & experiences

  Feb 2024 - now

  Vice president, transformation management office

  Lead the Transformation Management Office which oversees Universal Destination and Experience’s, Digital and Technology organizational transformation efforts, including definition and execution of the transformation vision, portfolio management, program delivery and change management.Transformation Management• Own and manage the Digital & Technology organization’s Transformation strategy in alignment with the Business Strategic goals and vision.• Work with functional and executive leadership team to develop the transformation roadmap that looks ahead to the next three years.Portfolio Management• Lead long range & annual planning, intake of work, and budgets. • Collaborate with key stakeholders across the organization to develop strategic initiatives and establish KPIs to monitor achievement of the strategy.• Develop business cases, options valuation methodology, and ensure benefit realization.• Lead resource management function.• Lead vendor management organization and partner with sourcing to maximize vendor software and staffing delivery. • Optimize use of portfolio, development, and execution tools Program Management• Lead program and project delivery across strategic investment portfolio.• Build a hybrid delivery organization which accelerates delivery, reduces friction, and maximizes value. • Oversee the planning, execution, and delivery of multiple programs, ensuring they meet budget, timeline, and quality standards.• Build and maintain strong relationships with key stakeholders.Organization Change Management• Design and implement a comprehensive change management strategy aligned. • Collaborate with executive leadership to gain buy-in for change initiatives and ensure consistent messaging.• Identify and engage key stakeholders throughout the organization to understand their needs, address concerns, and foster a sense of ownership and commitment to change. Show less