Experience

• 

  Phoenix college

  Feb 2000 - Feb 2007

  Recruited from Special Services located in the same building as advisement center providing full-time potential student advisement and pre-sales of degree program.Provided transfer advisement from colleges including nursing program, paralegal, EMT, etc.; completed academic advisement and student recruitment and retention services to new and continuing education students.Successful in completion of Master's Degree through distance learning while working full-time.Kept open communications with administrators, faculty, staff, students, and high school outreach programs, as well as law related personnel, Native American tribal communities, and the local community.Assisted students with financial assistance, registration, and other supports services including transcript evaluation, counselor referrals, and any available community agency.Utilized the Internet for research in career opportunities for students and the most advantageous moves focused on academic excellence and personal requirements. Show less Provided program advisement under a Title V Grant specifically focused on low income/first generation college students from underserved areas worldwide including ESL students.Kept confidential and detailed statistics while working with students through the program to successfully graduate. Assisted with accommodations for disadvantaged college students and provided academic and career advisement to new, continuing, and prospective students. Received commendation, along with manager from Phoenix Community College, for efforts and attention, along with the learning center staff, in assisting a young woman with helping her meet her educational goals. Show less

  • Senior Program Advisor

    Feb 2002 - Feb 2007

  • Senior Program Advisor

    Feb 2000 - Jan 2002
• 

  Miracle-ear, inc.

  Aug 2018 - now

  Utilize strong industry knowledge, stellar sales expertise, and warm lead generation for an industry leader in hearing aid sales and client service excellence—co-manager of the number one store in the state.Formulate intensive outreach opportunities with clients in senior centers, winter residents within the communities, and activity directors that organize senior events, coordinating small company hosted social events that provide an outreach avenue for potential appointments and sales. Successful in hosting wine and cheese parties, pizza parties, and ice cream socials that allow a venue for product marketing, discussions about hearing loss, and generate client appointments and contact for product demonstration and knowledge transfer.Spend 1.5 hours with each client, developing a case history, learn about personal lifestyles, troubles, and provide results of completed hearing tests; demonstrate hearing aids and provide various solutions before final sales. Provide intensive post-sales support in fitting the device, how to use, clean, battery insertion before fitting the hearing aid, making minor changes as needed, as well as every 4-month follow up for the life of the client.Complete 24 hours of continuing education to keep board certified in regular hearing aid dispensary license and complete ongoing continuing education for Miracle Ear, completing the certification program every six months with webinars and online testing.Assist in identifying and qualifying clients regarding insurance coverage and various options available to complete overall sales assistance and support. Show less

  • Regional Sales Manager

    Feb 2023 - now

  • Board Certified Hearing Instrument Specialist

    Nov 1998 - now

  • Corporate Trainer

    Aug 2018 - Feb 2023