Experience

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  Genpact

  May 2009 - Apr 2013

  Process developer

  • Processed PO, NONPO and Priority based invoices in Oracle 11i• Processed the critical supplier invoices and the utility, labor invoices and Urgent payments assuring that the invoices are getting paid on time• Preparing the invoices on holds overview/and holds release and also working on the credit Memo processing• Sending reconciliation mails to the clients on the invoices we received and processed• Quality audit for the processed invoices by the Associates• Trained new joinees and Managed a team of five processors and did the work allocation and timely completion of the assigned work• Handled the escalations and queries raised from the Client and as well as from the Customers• Creation of POs• Handled check void process and Assisting Payments Team for making urgent payments• Handled AP customer service mail box and responsible for Hotel E-mails queue• Followed up with suppliers for refund for the Payment made in error• Processing all types of payment for the hotels• Creation, formatting and confirmation of payment batch• Handled an electronic invoicing project• Successfully completed the end to end UAT and CSV and given signoff for go live• Given training to the suppliers for creation and submission of invoices electronically• Followed up with suppliers to get enroll for E-invoicing• Working on AP closing related activities Show less

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  Dsm

  May 2013 - Feb 2016

  Accounts payable specialist

  • Reporting and daily planning• Preparing internal control files and dash boards• Doing BP Open Request for vendor changes and creations• Acts as Single Point Of Contact for BG/SU in relation to Accounts Payable activities• Promote & when necessary enforce standard way of working in relation to Retained Organization (RO)• Ensure the coordination of the internal communication within the SSO (Incl. GDC) in relation with the customer• Maintenance and upgrade of services, together with customers (range of products, new services) and DSM Sourcing• Insure structural process improvements;• Accuracy and duplicate audit of data entry and invoices;• Proactive controls for avoidance of future errors;• Reconciliations and reporting;• Month close reporting and periodic dashboard reporting non compliancy P2P process;• Responsible for maintaining up to date Invoice Only list;• Reviewing / approval for the requests for vendor changes in details;• Performing root cause analysis (RCAs) of errors and noncompliant invoices (NCIs);• Complaint handling coming from the BUs;• Monitoring of integrated accounting and reporting process for the customer and proactively identify problems Show less

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  Dsm

  May 2016 - Apr 2019

  • Demand and Portfolio Manager

    Oct 2017 - Apr 2019

  • Single Point of Contact

    May 2016 - Sept 2017
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  Dsm shared services india private limited

  May 2019 - now

  Performance manager