Experience

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  Ontario hospital association

  May 2013 - Aug 2013

  Summer research assistant intern

  Supported Senior Analysts with survey design, testing, and deployment, while also responsible for quantitative data entry and cleaning in order to compile large data sets and produce summary tables and graphs. Conducted data analysis using econometric and statistical tools and used analysis o contribute to writing high-quality summary documents and reports.

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  Td

  Jun 2014 - Jan 2016

  Customer service representative

  Consulted with clients on personal financial services by exercising discretion and tact while working with confidential and sensitive information to manage financial transactions while providing excellent customer service and problem solving skills to resolve client’s financial issues.

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  Ryerson university

  Sept 2014 - Apr 2015

  Graduate assistant
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  Ontario hospital association

  Jan 2016 - Dec 2016

  Ehealth coordinator

  Collaborated with various departments to develop a survey, database and business intelligence tool to track hospital progression along the 7 stages of the Ministry of Health’s eHealth policy. Used the data from this survey to create reports and presentations concisely outlining recommendations to senior management based on how to support better uptake of the tools, as well as developing hospital-specific progress reports to outline their progression through the policy while providing insights on how to upgrade existing technology to improve patient care. Was also responsible for developing training materials and organizing webinars to walk user groups through the new applications. Show less

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  Angkor handicraft association

  Jan 2017 - Feb 2017

  International trade development/business development volunteer

  Developed and implemented a strategy to upgrade and reorganize the AHA Whole Trade Centre, boosting sales and foot traffic by 25%. Evaluated the impact on the lives of the local artisans through focus group discussions and surveys. Supported continued growth of the association by investigating potential business opportunities to link local artisans with international and local markets and by authoring proposals for the International Volunteer HQ grant and the Cambodian Volunteer marketing grant . Throughout the experience, remained positive, resilient and flexible while working through the unique demands and the limited resources associated with operating an INGO in a developing country. Show less

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  Ground truth solutions

  Jul 2017 - May 2018

  Program analyst

  Developed and distributed surveys to gather perceptual data from refugees in Kenya, Uganda, Iraq, Turkey and Greece to evaluate aid programs on behalf of the International Red Cross, UNICEF and Oxfam. By validating, maintaining and analyzing the data to understand how program changes have altered the perceptions of the affected populations, developed reports outlining recommendations to partners on how to improve aid policies. In addition, published case studies and concisely summarized project results and lessons learned to inform future projects as well as, spearheaded the design, development and implementation of the Humanitarian Voice Database to streamline data collection and improve future evaluations. Show less

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  We.org

  Jun 2018 - Jun 2020

  Program manager, monitoring and evaluation, and special projects in international development

  Developed and managed the impact framework for the organization by building and implementing logic models, data gathering tools, performance measurement frameworks and key performance indicators. Leveraged strong relationships with team members, donors, stakeholders, executives and in-country staff to implement improvements in data collection and reporting. Simultaneously managed data collection and evaluation efforts for 20 programs and 6 special projects; managing up and across teams to identify risks and ensure timely deliverables. The result of these solutions was a reduction in data collection and processing time from 1 week to a few hours by developing and managing 30+ tools. By transforming raw data into actionable insights and creating insightful reports and presentations for stakeholders, I was successful in securing continued commitment and sponsorship from two major organizations. Facilitated trainings with teams on the proper use of focus group discussions and other data collection methods/tools to realize their full potential and ensure data accuracy and integrity. Show less

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  Friends of ruby

  Aug 2020 - Nov 2021

  Program and evaluation lead, strategic initiatives

  Led a process and outcome evaluation that focused on improving programs which address the mental health and well-being of LGBTQI2S+ youth. Collaborated with executive, beneficiaries and program staff to define the theory of change, and develop key performance indicators across 4 simultaneous and intersecting programs. In addition to building, implementing and managing the data collection and reporting of these key indicators, facilitated 10 evaluation surveys and 3 focused group discussions to gather in depth insights on program impact. In addition, developed a toolkit and facilitated a workshop for frontline workers on how to better support LGBTQI2S individuals in the workplace based on their unique mental health challenges. Show less

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  Sametrica

  Jun 2021 - Nov 2021

  Social impact consultant

  Leveraged communication and time management skills to effectively project manage and collaborate to build the Social Impact Frameworks for 6 clients.

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  Blue-mark management consultants

  Nov 2021 - now

  • Manager

    May 2024 - now

  • Senior Consultant

    Nov 2021 - May 2024