Experience

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  Valic

  Apr 1988 - Jan 2000

  Managed a team of project managers, developers, technical writers, and training analysts. Analyzed and implemented technology solutions to improve our internet infrastructure. Designed and developed the company's first internet-based account access system for clients. Investigated, tested, and recommended new and emerging technologies which could potentially benefit the organization. Set-up and administered isolated Ethernet and Token Ring network topologies for research purposes. Publised "white paper" analysis to senior IT management with recommendations on new technologies. System administration: UNIX, AIX, and Windows enviroments. Designed and developed the company's first document image processing system ($1.5 M project). Project scope included workflow applications for annuity and pension transaction processing as well as back-end storage of all company documents. Eliminated paper mail routing of documents through front-end scanning and workflow routing to users.

  • Consulting Systems Analyst

    Mar 1996 - Jan 2000

  • Research Analyst

    Apr 1992 - Mar 1996

  • Project Manager

    Apr 1988 - Apr 1992
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  Aig

  Jan 2000 - Nov 2001

  E-business director

  Drove and deployed e-Business solutions within the Retirement Services division of American General Financial Group (VALIC and 2 other companies). Collaborated with business units to develop specific measurable objectives around Internet projects including special websites for our education, healthcare, and governmental markets. Developed a secure application for the remittance and reconciliation of premium contributions through bank ACH transactions which reduced posting time from days to hours. Show less

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  Valic

  Nov 2001 - Aug 2003

  Director - sales & marketing technology

  Facilitated the hardware, software, and application needs of a nationwide sales force of >2000 agents. Implemented applications to improve customer service and reduce turnaround time including an online application for tracking and renewing NASD security licenses, a web-based application using electronic signatures, and a sales lead generation and tracking system which reduced turnaround time on new leads from weeks to hours.

• 

  Texas a&m health science center

  Sept 2016 - Oct 2017

  Video network specialist

  Support distance learning for all colleges within the Texas A&M Health Science Center. Connect and manage videoconferences for over 150 endpoints across 14 geographic locations. Troubleshoot network or computer technology issues. Monitor network for performance.

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  Texas a&m university school of medicine

  Oct 2017 - Aug 2022

  Provide program management for three graduate programs within the Office of Graduate Studies including the MD/PhD dual-degree program, the PhD in Medical Sciences program, and the Master's in Medical Sciences program. Manage program administration functions including budget planning and tracking, student recruiting and enrollment, fellowship and stipend tracking, and human resources functions for graduate assistant researchers on the the Bryan/College Station and Houston campuses. Support the the Executive Associate Dean of Academic Affairs and the Office of Academic Affairs through process analysis, management of projects and initiatives, coordination of stakeholder meetings, and departmental budget oversight. Manage the pre-clerkship medical curriculum through administrative support for over 20 courses. Focus on reengineering business processes to focus on best practices and repeatable outcomes across the pre-clerkship curriculum.

  • Program Manager - Graduate Studies

    Mar 2022 - Aug 2022

  • Project Manager II - Academic Affairs

    Mar 2019 - Mar 2022

  • Program Manager - Pre-clerkship

    Oct 2017 - Mar 2019
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  Texas a&m university school of nursing

  Aug 2022 - now

  Associate program director