Experience

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  Stanley black & decker, inc.

  May 2011 - May 2013

  Retail specialist

  In charge of the South Texas territory of Lowe's stores, for Stanley Black and Decker. Specializing in the sales of Outdoor Power Equipment and Industrial Construction Tools. Responsible for 10 stores.  Maintain constant and direct contact with stores assigned in the territory as well as the District Manager assigned to the district.  In charge of supervising the sales, marketing, and merchandising of the designated departments that handle our products. Heavily involved in the training and demonstration of the products not only to account associates but also end users. Consistently organize Major sales events and interactions with various commercial contractors as well as regular consumers. Responsible for balancing company initiatives that will benefit Stanley Black and Decker, but also enhance the relationship between the companies. Successfully maintained double digit comps that have exceeded regional and national sales growth. Show less

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  R.s. hughes

  May 2013 - Dec 2015

  Inside sales representative

   In charge of maintaining appropriate Inventory, Quality Control and Material Safety and Product documentation for our customers as well as two of the Major Accounts for our branch. Process orders from international manufacturing companies  Created purchase orders Inventory control Handle complaints for incorrect purchases, damaged items received  Cold calling and prospecting for new clients  Business to Business Sales Utilize product knowledge to be able to suggest products from our line up In charge of purchasing for over 30+ product lines for industrial purposes Familiar with Quality Control Steps needed by many of the industrial manufacturers the we service. i.e., ISO 9001 Show less

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  Vha corp

  Jan 2016 - Jan 2017

  Field representative

   Cultivated strategic relationships with business owners and Key decision makers to increase market share.  Continuously Partnered up with Sprint Prepaid Group to develop an effective Market approach. Over saw a Territory that supported 30-120 business accounts that provide Boost telecommunications services to customers in the South Texas Territory from Brownsville to Laredo and covered the San Antonio market during times of staff shortages. Assisted in the training and development of company Peers in various markets to meet company standards.  Consulted customers/business owners in developing effective business operation strategies, as well as helped train and develop store staff of 8-40 employees on sales and operation skills.  Helped business owners plan and coordinate various community outreach events to drive traffic and increase sales prospects for our accounts. Consistently had MOM lift of minimum 9.11% since taking over the assigned territory. Studied Market trends and utilized data to help business owners formulate an effective marketing strategy for their business Show less

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  Toshiba business solutions

  Mar 2017 - Feb 2018

  Account executive

   Working with Enterprise key decision makers and high-level executives to evaluate their current process and workflow regarding their digital imaging and document capture & storage and create a solution that streamlines their business. Continuously generating and closing new business by utilizing Cold calling and B2B tools while keeping a pristine and up-to-date Salesforce CRM tool. Responsible for a Territory with over 1000 accounts in the fields of Manufacturing, Healthcare, Legal, Retail, Commercial, and Logistics.  Deep thorough knowledge of account revenue generation, and meeting and exceeding monthly and quarterly goal expectations. Ability to provide timely reasonable client proposals and presentations within an acceptable range.  Proficient understanding of the Sales Process. Constantly creating new opportunities and maintaining a healthy Sales Pipeline with monthly Six figure business potential. Show less

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  Omnicare, a cvs health company

  Mar 2018 - May 2022

  Manager of account management

   Responsible for leading a group of 11 account managers throughout Texas and New Mexico to achieve all goals and metrics as directed by Omnicare and CVS Leadership. Responsible for building lasting relationships with customers and being the lead point of contact for the district. Responsible for a market with a revenue of over $160 mil in annualized revenue Played integral role in the development and deployment of Omnicare’s Long-Term Care COVID testing project in conjunction with the state of Texas  Responsible for ensuring that account management team is at the forefront of all customer relations and that we tackle customer issues to mitigate risk. Responsible for monitoring all customer contracts and ensuring that they are appropriately renewed and updated to maintain a well-balanced book of business.  Accountable for trainings on pharmacy policy and procedures for all team members as well as customers to ensure that we communicate any new product developments and innovations.  Responsible for working with multiple pharmacies and operations leadership so that all customer experiences are positive thus creating a solid long-term relationship and district growth. Responsible for conducting high level meetings and conversations with leadership as well as customer account leadership on a quarterly basis to communicate the state of our district and customer facilities. Consistently partnering with a multitude of departments (Operations, Sales, Marketing Clinical) to ensure that we maintain cross functional synergy Show less

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  Omnicell

  May 2022 - now

  Customer success manager