Tricia Bruno

Experience

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  McDonald's Corporation

  Nov 2004 - Jan 2006

  Shift Supervisor

  • Experience in a customer service environment • Ability to work a variety of schedules • Worked in a fast-paced environment and enjoy motivating and leading others around you • Ability to stand for long periods of time • Ensure superior guest service• Prepare Food and Drinks• Quick memory of the menu• Ordering and placement of stock• Training of new servers• Serve food and drinks to customers• Answered phones• Helped out everywhere in the restaurant as needed Show less

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  Commerce Bank

  Jan 2006 - Mar 2008

  Teller

  Operation Skills:• Proficient in cash handling.• Competent in identifying cash for fraud and all negotiable items.• Ensure Store compliance with Bank Secrecy Act (BSA) Reporting Requirements.• Resolving cash differences /teller differences.• Demonstrate comprehensive understanding of all bank products and services.• Preparing cash shipments.• Ensuring cash draw limits.• Provide appropriate marketing collateral to all customers.• Engage customers.• Provide friendly and sincere service with interaction throughout a customer visit.• Proficient in teller operational standards.• Knowledge of daily cash logs.Leadership Skills:• Coach and reinforce positive behaviors to fellow workers.• Helped ensure new hires with training in the branch.• Implemented team building events.• A team player Show less

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  Women's Imaging Center

  Apr 2008 - Aug 2008

  Receptionist

  • Supervise a very busy front desk area.• Train new employees.• Multitasked with the ability to both manage and pitch in when needed.• Ensured that procedures were in place and the front desk area is coordinated and running smoothly.• I am well-organized.• I have excellent communication skills.• I have the ability to pay attention to details as well as the total picture.• I handled all aspects of the front desk area including, checking in of patients, computer input and assisting technicians. Show less

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  Eagle Oaks Golf and country club

  Jun 2008 - May 2010

  Waitress

  • Greet and seat guests• Prepare Food and Drinks• Quick memory of the menu• Great customer service• Serve food and drinks to customers• Answer phones• Helping out everywhere in the restaurant as needed• Training of new servers• Assisted in events and programs within the club

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  Chevy's Fresh Mex

  Dec 2008 - May 2010

  Waitress

  • Greet and seat guests• Prepare Food and Drinks• Quick memory of the menu• Great customer service• Training of new servers• Serve food and drinks to customers• Answer phones• Helped out everywhere in the restaurant as needed• Acted as supervisor in various occasions

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  Montclair State University

  Aug 2010 - May 2012

  Student Assistant

  • Assist students• Answering phones• Filing• Checking students in and out• Paperwork• Assisting supervisors• Well-organized.• Excellent communication skills and customer service skills.• Multitask• Ensured that procedures were in place and the front desk area was coordinated and running smoothly• Extensive use of Microsoft word, Microsoft excel, and other computer programs on a daily basis

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  Garys wine and marketplace

  Oct 2012 - Jun 2015

  Gourmet

  • Immaculate customer service• Training new employees• Assist team leader• Sales• Microsoft word, Microsoft excel, and other computer programs utilized• Versed in over 200 varieties of cheeses from all over the world• Stocking inventory, maintaining stock, ordering new stock• Expert in gourmet foods• Competent in all aspects of customer catering• Knowledgeable in different varieties of wines • Knowledge of alcoholic beverages and liquors• Preparing various types of gourmet food• Expert in all kitchen equipment and various cooking techniques • Committed to providing excellent quality service in culinary arts Show less

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  Brick township public schools

  May 2013 - Jan 2016

  Substitute Teacher

  • Implement creative activities to ensure assigned learning goals are met• Provide substitute teaching services with minimal disruption to daily curriculum• Substitute in regular, specialty, disruptive behavior and special needs classroom settings• Identify and adapt different student learning styles• Hands on special education substitute teaching • Assist primary teachers at times with coordination of lesson plans and daily activities• Provide individual and group assistance to students using methods to motivate and instill enthusiasm for learning • Created various tests and quizzes for students based on the lessons they were learning• Assisted special needs students in computer classes, art classes, music classes and culinary arts classes• Manage classroom activities Show less

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  Pipe Works Services Inc.

  Jun 2015 - now

  Sales Manager