Cosme Herrera

Experience

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  Di Hilcos Jewelers

  Jan 1996 - Jan 2004

  Sales Professional
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  Cosme Herrera

  Jan 2000 - Jan 2015

  Visual Artist

  My artwork is the result of the impetus to create, define and reveal a personal, distinct language. Using systems of logos, signs, and symbols, I design a lexicon of images that manifest in my work by way of metaphors and parables. The allegorical narratives I offer explore life and death through the various relationships my characters and objects share ecologically, industrially, and spiritually.

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  University of South Florida

  Jan 2002 - Jan 2005

  Art Preparator at USF CAM
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  Pace Gallery

  Aug 2007 - Feb 2015

  Manager of Art Services

  Manager of Art Sales + Art Services + Art Shipping and Logistics. Managed a collection of art insured for over $1 billion dollars and worked with art dealers in sales to curate private art viewings and exhibitions for private collectors and high profile clients.

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  Joan Mitchell Foundation

  Aug 2008 - Jun 2012

  Artist Teacher

  Art Educator and Spanish Language Liaison for organization. Worked with multiple organizations and public school programs throughout Brooklyn, Queens and Manhattan to educate children and young adults on art making and art history.

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  Hillsborough County Public Schools

  May 2015 - Jun 2016

  Art Educator

  As an art teacher, I was able to nurture and lead 500+ students to experiment with new materials and use art as vehicle to empower young learners K-5th grades discovering a new voice. Helped young children and teenagers with public speaking and mentoring in regards to after school programs and recreation clubs.

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  Vology

  Jul 2016 - Aug 2018

  Customer Success Manager

  As a Strategic Account Executive, I achieved and exceeded all 2016-2017 quarterly goals/quotas while establishing/maintaining client relationships and receiving referrals. Grew portfolios of 90+ clients from January - August in excess of $1.2 million net profit by Q3 2018.

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  Verizon Connect

  Sept 2018 - Feb 2023

  As a CRT managing partner I work daily with a team of client success managers and their managing supervisor to provide solutions for our internal and external partners. I consistently provide support and resolution for our most escalated external partners and their issues. Additionally, I also train and provide counsel to internal partners (new hires and veteran account managers) to ensure efficiency and best practices. I uncover opportunities for our reps in their retention and daily KPI's to influence their performance and create a better customer experience. Show less

  • Client Relationship Team - Special Projects

    Nov 2021 - Feb 2023

  • Client Success Manager

    Sept 2018 - Nov 2021
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  Zayo Group

  Feb 2023 - now

  Strategic Client Success Manager