
Joseph Powell
Retail

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About me
Senior Manager, Quality Systems & Compliance at Sleep Number
Education

University of Phoenix
2006 - 2009Bachelor of Science Business / Integrated Supply Chain & Operations Management 3.98/4.0 GPA (Graduated with Honors)
Experience

Target
Jan 2000 - Jan 2005Retail
Rockwell Collins
Jan 2005 - Jan 2009Managed 48 direct reports to meet Safety, Quality, Delivery, and Cost (SQDC) goals.• Oversaw transactional Bid-Through-Order Entry program development, gathering voice of the customer, and determining program needs and project management.• Mentored seven Green / Black Belt candidates through the facilitation of 23 Kaizen / Lean-Sigma events, resulting in a $283K savings and a Defective Parts per Million (DPPM) reduction of 62.8% in targeted failure modes. • Mentored college interns through a Six Sigma project, resulting in an annual savings of $1.2M.• Led Kaizen in the microelectronics clean room, reducing work in process by 64% ($899k) with a lead time reduction of 57% by utilizing a Kanban system.
Lean-Sigma Black Belt / Production Manager
Jan 2007 - Jan 2009Assembly Operator / Lean-Sigma Green Belt
Jan 2005 - Jan 2007

West Pharmaceutical Services
Jan 2009 - Jun 2010Six Sigma Black BeltLaunched a new Operational Excellence program at the Kearney facility. Directed the Operational Excellence Strategic Outlook, providing a cost savings of $433K over one year. Organized the steering committee to apply Cellular Manufacturing principles utilized across multiple sites in the U.S.• Directed HR projects to reduce the turnover rate from a historical 34.2% to 12.8% in 18 months.• Improved efficiency of the Autoclave from 66.41% to 84.29%, resulting in a $750K cost avoidance.• Engineered IT projects to implement automated OEE reporting and real-time Statistical Process Control (SPC) utilizing InfinityQS software.• Conducted Minitab statistical analyses to establish Just-In-Time cellular manufacturing, resulting in an annual cost savings of $136K. Show less

Rockwell Collins
Jun 2010 - Oct 2011Sr. Quality Assurance EngineerReported to Operations Manager, provided primary quality interface on a multi-million-dollar contract with a critical government client. Directed customer interaction regarding quality performance, audits, and corrective actions. Primary Lean-Six Sigma support for Printed Circuit and Microelectronic areas of business.• Executed multiple Kaizen and 8D root cause events in TacNet; identified through Red Bins, reducing Defects per Million Opportunities (DPMO) from 1,419 in October 2010 to 173 in July 2011, an 87.8% reduction. Show less

Associated Materials
Oct 2011 - Sept 2017Reported to the VP, Quality, selected by the executive team to spearhead Quality Systems implementation for a $1.6B vertically integrated manufacturer and distributor of exterior residential building products, based on proven leadership strengths in data-driven results and cross-functional teams. Performed a pivotal role in business process improvement, new product development, supplier quality, and directing all QMS internal audit functions. Managed a $2M budget, eight direct and 125+ indirect reports at 11 plants.• Implemented Quality Management Systems company-wide and attained ISO 9001:2015 certification for 11 manufacturing sites in the U.S. and Canada.• Built a world-class window reliability lab from the ground up, including capabilities for transportation simulation, drop testing, advanced P1 chamber weathering simulation, and seal failure validation.• Eliminated 397K Internal Remakes ($6M) in 2015, improving quality by 64.44% over 2014.• Enriched the customer experience by reducing Initial Quality claims division-wide by 26,735 ($800k), a 10% reduction from 2014. Show less
Director of Quality; Corporate QMS
Oct 2014 - Sept 2017Manager, Quality
Oct 2011 - Oct 2014

Synthomer
Sept 2017 - Sept 2020Senior Manager, Global QualityReported to the Chief Technology Officer, successfully implemented and managed global Quality Management System and integrated it into existing business processes providing extensive process improvement. Managed a budget of $1.5M and up to 22 employees internationally. • Implemented global management system software (ETQ Reliance) across the legacy OMNOVA organization for Quality, Safety, Health, Environmental functions improving global maturity of key areas by 23%.• Achieved global multi-site certification to ISO 9001:2015 across the 14 specialty chemicals Manufacturing, R&D, and Distribution locations.• Developed and implemented a global quality vision, improvement planning process and structured monthly project reviews resulting in order failure rate reduction of 40.5% (5.2% to 3.1%) and cost savings of $2.6M. Show less

Sleep Number Corporation
Mar 2021 - now• Leads the development of the Sleep Number quality system vision and framework across multiple Sleep Number sites• Manage the internal system assessment, identify the current state, prioritize, and direct teams on the development of the system to progress to the future vision. • Direct the establishment of the system and work cross-functionally to develop the proposed solution• Manage the iterative-scaled implementation of the quality system across the business inclusive of a team of Quality system engineers and document specialists• Establish and prioritize team member work tasking to continuously evaluate and improve the effectiveness and efficiency of the quality system - both systematic and manual processes Show less
Senior Manager, Quality Systems & Compliance
Jan 2024 - nowSenior Manager, Quality Management Systems
Mar 2021 - Jan 2024
Licenses & Certifications

ISO 9001:2015 Internal Auditor - Exemplar Global
Pillar Management AssociatesNov 2019
Certified Lean Master
Rockwell Collins
ASQ Certified Six Sigma Black Belt
ASQ - World Headquarters
Professional AGILE Project Management
Cuyahoga Community CollegeFeb 2018
Lean-Sigma Black Belt
Rockwell Collins
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