Rob Doak

Experience

• 

  British Army

  Sept 2010 - Sept 2016

  • Key Roles – Organised, designed, managed and delivered key Adventurous and Conceptual Training Packages to 1200 soldiers in training per annum, maximising leadership development, team-building skills, utilising a small of budget to its full potential.• Designed, delivered and managed large scale exercises, leading up to 300 personnel over multiple discrete and isolated areas.• Led and line managed a team of 20 to high level performance, achieving all desired outcomes.• Led the unit equality and diversity team, producing policy statements, policies, and reporting procedures.• Implemented a new Army Leadership Code within the College, delivering instruction to all levels of management, and engaging with the key stakeholders to ensure successful change.• Identified, sourced and developed successful relationships with external training providers, creating Statements of Requirement and Business Cases to access funding from higher Headquarters.• Provided detailed back-briefs to higher headquarters highlighting progress and current issues at daily, weekly and monthly intervals. Show less

  • Officer in Charge of Leadership and Initiative Training

    Jul 2015 - Sept 2016

  • Commissioned Officer

    Sept 2010 - Sept 2016
• 

  QA Apprenticeships

  Jan 2017 - Apr 2024

  • Work with the Delivery Management Team to meet the key business strategies and objectives.• Act in a leadership capacity progressing business objectives and aims in E&D, IAG Matrix standards and Safeguarding provisions including implementing the Government's Prevent agenda within your division.• Ensure all staff are knowledgeable in internal E&D, safeguarding and Matrix policies and adhere to organisational requirements and training compliant.• Be accountable for Ofsted Outstanding and exemplify and promote British Values• Work with Sales Manager Manchester to support growth of business.• Work with Training Manager relating to the schedule of training.• To develop, motivate and drive a team of assessors/skills coaches to successfully deliver apprenticeship programmes.• Ensure high levels of quality, learner satisfaction, customer satisfaction and qualifications are achieved while ensuring that costs are controlled and agreed budgets are achieved.• Monitor and agree performance of team and individuals against agreed budget and individual key performance indicators (KPIs) targets on a weekly and monthly basis. • Agree appropriate actions with individual staff where performance is falling short of agreed targets.• Attend management meetings in order to provide accurate forecasts on revenue and costs, and to plan future financial and operational activities.• Prepare for, organise and attend reviews of operations, and take actions as agreed at such meetings.• Internally quality assure assessment practice in accordance with the organisations Internal Quality Assurance procedures and awarding body guidelines. • Conduct observation of staff performance and follow up any actions required as a result of internal or external audits.• Manage agreed activities contained with the organisations’ documented Development/Actions Plans.• Monitor and control staffing levels to ensure that these are sufficient to meet the organisations requirements. Show less

  • Client Delivery Manager

    Aug 2018 - Apr 2024

  • Regional Delivery Manager

    Jul 2017 - Aug 2018

  • Leadership and Management Skills Coach

    Jan 2017 - Jul 2017
• 

  QA Ltd

  Mar 2024 - now

  Senior Delivery Manager - Data Apprenticeships