Kalpana Singh

Experience

• 

  Karnataka Gramin Bank

  May 2018 - now

  * An experienced personnel endowed to act in a supervisory capacity to head the team of clerks for various credit and depository functions under branch operations.* Endowed with the legal capacity to agree to and sign documents on behalf of the bank. * Review loan application, approve or disapprove loans, and communicate loan decisions to customers. * Assess the viability and credit risk of business and consumer loan proposals. Experienced in education loans, deposit loans, gold loans, Self help group loans, agricultural loans, OD for enterprises.* End to End processing and settlement of death claims of account holders.* Underwrite government insurance and pension business under PMSBY, PMJJBY, APY schemes and assist customers through claim processes.* Oversee account opening, account closing, term and demand deposit account opening/closing and other third party product sales activities.* Pay money to customers according to advice slips, cheques or negotiable documents, and debit customers' accounts.* Handling TDS/tax related activities, balancing securities and monthly reconciliation of general ledgers & banker's account.* Keep vigilant eye over branch activities and ensuring quality service to the customers within the ambit of internal controls and regulatory requirements of the bank.* Build positive working relationship with existing customers for repeat businesses and work with management to develop customer retention and outreach strategies. * Responsible for managing branch operations with fruitful results in term of efficiency, profitability, effectiveness, team building and innovativeness. Show less

  • Manager- Credit & Operations

    May 2020 - now

  • Assistant Manager

    May 2018 - Apr 2020