Adam Vago

Experience

• 

  ETX Capital

  Jul 2015 - Jul 2016

  Technical Support Representative

  • Communication with customers and the head office• Short translations• Data maintenance in Salesforce CRM system• Administration of deposits and withdrawals

• 

  Deutsche Börse

  Aug 2016 - Jun 2022

  • Ensure smooth processing of cash, collateral, securities settlement, buy-in, corporate action and fixed income event processes• Functional assistance with client queries across Eurex' platforms, reconciliation breaks and CREST-related settlements• Analysis of various clearing reports• Communication with CSDs, and correspondent banks• Coordination of client cash payment tests (TARGET2, SWIFT, SIC and EUROSIC, CBL in-house)• OTC and ETD FX operational expert• Team lead for Brexit migration• Training of new team members Show less

  • Key Account Manager - Trading

    Apr 2022 - Jun 2022

  • Key Account Manager- Clearing

    Feb 2019 - Mar 2022

  • Clearing Operations Officer

    Aug 2016 - Jan 2019
• 

  Citi

  Jul 2022 - May 2024

  Account Manager- AVP

  • Act as primary client contact for escalations and issue resolution• Act as bridge between clients and the various teams within Citi to facilitate quick processing• Close cooperation with Product Management, Product Development, Operations and Client Service• Coordinate and own communication towards clients• Maintain and structure log of pending issues• Proactive data reconciliation and identification of service gaps

• 

  Uniper

  Sept 2024 - now

  Reporting Analyst

  • Prepare regular and ad-hoc finance reporting and data analyses• Reconcile financial data • Drive data flow improvements and eliminate data inconsistencies• Drive automation of manual processes