Subhendu Das

Experience

• 

  Foodpanda India

  Mar 2018 - Jul 2019

  Analyzing the content provided by the team.Handling order process to delivered an order at the customer,handling all types of issues between this process & give resolution on time.Coordination with the relevant team also analyzing the data.

  • Delivery Coordinator

    Mar 2018 - Jul 2019

  • Delivery Coordinator

    Mar 2018 - Jul 2019
• 

  Biryani Blues

  Jul 2019 - Jun 2020

  Sr executive

  Handling Social Media which customer gives low rating such as Google, twitter and Zomato to solve the querry.Satisfying Customer's by solving their issues and informing about the complimentary will be given on the same day

• 

  WheelsEye

  Jun 2020 - Dec 2022

  Installer manager

  Enhanced working relationships by participating in team building activities.Fixing loopholes in the core installer issue also motivate installer move towards positivity.Taking management responsibilities, including hiring and performance management.Taking ownership of the team and completing the high priority basis task for the team.Maximized customer engagement and satisfaction by delivering excellent customer service.

• 

  BlackBuck (Zinka Logistics Solutions Pvt. Ltd.)

  Dec 2022 - now

  State Operations Manager

  Managing daily operations of Field Service Network team for GPS & Fastag service related business with the help of service engineers achieve unparalleled service level in this industry with company business growth.