
Robert Bros
Director of IT and Operations, Human Resources Manager

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About me
Vice President Operations at Merchology
Education

University of St. Thomas
-BA Business Adminstration
Experience

Hot-Shot Products Company
Jun 1992 - Sept 2002Director of IT and Operations, Human Resources ManagerOwner/Manager in a 50+-year-old successful family business with 40+ employees of consumer goods.Extensive experience in multiple roles with a focus on general business processes and manufacturing operations.LED TECHNOLOGY RESOURCES, TRANSITIONED ERP FROM LEGACY TO NEXT GEN- Responsible for computer, network and phone systems. Specified, sourced, coordinated, installed and assembled computers and networking. Trained and supported users on Microsoft Office and other business-specific applications. Installed and managed server software including Microsoft NT/2000 Server and BackOffice applications. Managed a complete ERP conversion in 1999 to address Y2K compatibility issues.SERVED AS THE GLOBAL MARKETING AND SALES REPRESENTATIVE FOR DEALERS AND DISTRIBUTORS - Attended trade shows and called on accounts in the United States, Canada, and Europe to support the dealer and distributor network and to better understand customer requirements, needs, and concerns with product and service offerings.BOARD MEMBER FOR FAMILY-OWNED BUSINESS- Member of the Board of Directors and active participant in the St. Thomas Family Business Program for many years with extensive experience in business governance issues. Lobbied for and assisted in the transition to an outside Board with non-family professionals. Show less

Miller Manufacturing
Sept 2002 - Mar 2020Reporting to the General Manager, Director Operations, Member of the Executive Team, leading all operations for manufacturing company with a diverse set of cost centers and 180 employees.DRIVING OPERATIONS STRATEGY FOR GROWTH AND COMPETITIVE ADVANTAGE- Develop strategic annual goals and quarterly objectives for operations - provide the leadership, coaching, motivation, and commitment to attain them.- Lead company-wide continuous improvement initiatives utilizing Lean Manufacturing and other CI tools to reduce product and operational costs.- Responsible for the creation and administration of and capital plans and budgets to assure cost-effective operations and sufficient capacity.LEADING COMMUNICATIONS AND INFLUENCING CROSS-FUNCTIONAL TEAMS FOR EFFICIENCIES- Coordination and communication between Supply Chain, Distribution, Marketing, Sales, Finance, Product Development and other corporate leadership to provide quality products, on-time, complete in the most cost-efficient manner.DROVE SUCCESSFUL ACQUISITION INTEGRATIONS FOR MANUFACTURING- Led a Lean transfer team to relocate a $6MM production operation to Glencoe from Savage with a new cellular layout and single piece throughput which resulted in significant reductions: 40% footprint, 50% work orders, and 20% headcount.LED IT ERP INITIATIVES, REQUIREMENTS, SELECTION AND IMPLEMENTATIONS- Managed of IS functions and personnel and Enterprise Resource Planning (ERP) for multiple system implementation projects.COST ACCOUNTING FOR OPERATIONS- Collaborate with Accounting to determine burden rates and develop standard costing models that accurately reflect product costs. - Financial Statement analysis to identify anomalies, trends, and validate rates to maintain accurate cost accounting and maximize profitability. LED GLOBAL SOURCING EFFORTS FOR NEW PRODUCTS- Traveled to China on a sourcing mission. Have first-hand knowledge of global sourcing negotiations, logistics, opportunities, and challenges. Show less Operations Manager reported to the President, member of Executive Team, directed manufacturing operations for a $6MM electronics production with 40+ employees.MANAGED INTEGRATION OF MANUFACTURING BUSINESS- Acquired by Miller Manufacturing in 2002, managed the assimilation of operations and manufacturing from a build-to-order to a build-to-stock environment including the system and operational transition of production costing models, structures, routings and MRP.- Ensured high levels of customer service by maintaining fast and accurate order fulfillment and handling customer concerns and issues. - Managed vertically integrated manufacturing operations including metal stamping, injection molding, transformer winding, electronic assembly, general assembly, packaging, and distribution.SAFETY AND ENVIRONMENTAL COMPLIANCE- Managed environmental and regulatory compliance for site and operations processes including hazardous waste and mandatory employee training. - Worked to remove hazards and reduce risk to ensure a safe and efficient working environment including performing investigations and implementing corrective actions for all property damage, near miss and employee injuries.POLICY AND PROCEDURE DEFINITION AND DEVELOPMENT- Defined, developed and documented the best operating practices through the formal creation of Company Policies including work instructions, checklists and auditing processes. LED FACILITIES RENOVATION AND NEW PROCESS INTRODUCTIONS- Managed a $3.5M renovation of the current Miller Glencoe facilities from June-December of 2005 and collaborated with three facility managers to relocate their geographically dispersed facilities to the new single location. - Design, development, prototyping, testing, equipment specification/sourcing and introduction to manufacturing new products and processes. Show less
Director of Operations
Jan 2006 - Mar 2020Operations Manager
Sept 2002 - Jan 2006

Merchology
Mar 2020 - nowVice President Operations
Heroic Public Benefit Corporation
May 2023 - nowHeroic AmbassadorHeroic is a social training platform that integrates ancient wisdom, modern science, and world-class, scientifically-validated behavioral design tools to help you show up as the best, most Heroic version of yourself so we can change the world together—one person at a time, starting with you and us TODAY.We’re also a history-making, crowdfunded Public Benefit Corporation committed to running our business the way we think our heroes would—with wisdom, self-mastery, courage, and love as we strive to fulfill our Mission to help create a world in which 51% of humanity is flourishing by the year 2051.We’ve served hundreds of thousands of people from every country around the world, over 10,000 people from over 100 countries have joined our Heroic Coach certification and empowerment program, and over 1,000+ Heroic Ambassadors are working together with our Coaches as force multipliers leading our movement and changing lives in their families, businesses, and local communities.It’s always Day 1 at Heroic. Show less
Licenses & Certifications

Lean Master Certification
Manufacturers Alliance
Volunteer Experience
Mentor
Issued by Financial Peace University
Associated with Robert Bros
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