Deep Enrich
Ivan Kamangala
Training and Certification Manager
979 followers
Zambia
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About me
IT Services & Management
Education
Mulungushi University
2015 - 2019Bachelor of Science - Computer Science Computer Science
Experience
华为
Jul 2019 - Apr 2021Training and Certification Manager
Centre for Infectious Disease Research in Zambia - CIDRZ
Apr 2021 - Feb 2022Training and Data Quality Improvement
Buchikam Zambia Limited
Apr 2022 - Apr 2022Information Technology ManagerCentre for Infectious Disease Research in Zambia - CIDRZ
May 2022 - Oct 2022Training and Quality Control ConsultantCentre for Infectious Disease Research in Zambia - CIDRZ
Jan 2023 - Apr 2023Data Associate
IHM
Apr 2023 - nowIT Service Desk Officer
Licenses & Certifications
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Customer Service Training
Chartered Institute of Customer Management ( CICM)May 2025- View certificate
Being an Effective Team Member (2020)
LinkedInOct 2023
HCIA - Intelligent Video Surveillance
HuaweiMay 2020- View certificate
Modernizing the Service Desk
LinkedInApr 2024 - View certificate
Intermediate SQL: Data Reporting and Analysis
LinkedInOct 2023 - View certificate
HCNA-R&S
Huawei TechnologiesJan 2019 - View certificate
Speaking Confidently and Effectively
LinkedInJul 2025 - View certificate
IT Help Desk for Beginners
LinkedInApr 2024 
ESET Cybersecurity Awareness Training
ESETMar 2025Pre-Sales Specialist - Service Solution
HuaweiMay 2020
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