Dhruv Takkar

Experience

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  Qrius (formerly The Indian Economist)

  Jan 2017 - Feb 2017

  Strategy Analyst
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  World Wildlife Fund

  Feb 2017 - Mar 2017

  Volunteer
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  The Climber

  Jul 2017 - Jul 2017

  Marketing and Sales Intern
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  Choti si Khushi

  Oct 2017 - Nov 2017

  Social Worker
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  NITI Aayog

  Jul 2019 - Aug 2019

  Project Intern
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  ION

  Aug 2020 - now

  • Currently, serving as primary liaison for tier one investment banks. • Good understanding of Trade Management life cycle, trades reporting to Bloomberg TOMS, Trading tools (like VMO, Trvet) and TPRM solution (Stpserver / Tradeserver). These solutions are widely used by majority Investment Banks in dealing Fixed Income eTrading.• Exposure in carrying out analysis of existing functionalities / applications to understand present state, finding gaps in processes, figuring out the enhancement options.• Log analysis, Scenario replication and root cause analysis of the issues/problems/incidents reported by the clients. Identify and report the bugs to development team.• Understanding and documenting business requirements, proposing solutions to meet the business needs, weighing priorities, managing client expectations and resolving any issues that might arise.• Interacted with the investment bank clients directly over the phone call, webex sessions, emails for the issues reported by Clients and logging them on JIRA ticketing tool.• Experience of weekly status presentations to different investment banks, identifying their top priority issues and pain points, suggesting permanent solution/workarounds. • Running Kanban meetings with development team managers to highlight the critical issues of clients to get them resolved in sprints monthly taking into consideration the ETA. Show less

  • Project Manager

    Apr 2023 - now

  • Product Support Analyst

    Aug 2020 - Jul 2023