CheePing Lai

Experience

• 

  Swinburne University of Technology

  Feb 2011 - Jan 2013

  Associate Lecturer

  Mainly in charge of IT related units, such as C++, Java, and etc.Organize the learning material and deliver the knowledge to the undergraduate students.

• 

  NAIM Holdings Berhad

  Mar 2013 - Nov 2017

  System Analyst (Project Management)

  - Converting software specification into codes- Reviews, test, and evaluate new version of software- Evaluating and implementing ways to incorporate existing or new technology- Observing, testing, diagnosing, and resolving faults in software- Conducting training session for internal staff- Preparing training materialsProduct/Software responsible- Primavera Project Management (P6)- Primavera Contract Management- Staff claim system- HR system- Oracle JDE (Trading Module, Subcontract Module, Finance Module) Show less

• 

  Katimas Infotech

  Nov 2017 - Mar 2022

  - Handling SaaS fintech project which hosted on AWS with multi-tenant structure.- Responsible to oversee the project progress and report to the stakeholder. o Preparing product roadmap to the executive, from initial viable product on very beginning stage, till the feature enhancement to the latest stage. o Breakdown the epic to the requirements and user stories for the developers, handling the change with the agile methodology to ensure the challenge and obstacle are cleared. Monitor and ensure each milestone are reachable o Liaise with the team, to ensure the upcoming feature fulfil the needs and trend of the market.- Analyse and optimize the operation process o Act as digitalization enabler o Liaise with different functional team to ensure the change is implemented and improve the process- Understand the technology trends and propose suitable third-party API integration to enrich the solution- Prepare training material and provide necessary training to the user- Identify routine support issue and recommend solutions Show less

  • Product Process Development Lead

    Oct 2021 - Mar 2022

  • Laravel Lead Developer

    Nov 2017 - Nov 2021
• 

  EM2Ai Group

  Apr 2022 - Mar 2024

  𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧:As a project coordinator, primary responsibility is to bridge the gap between business requirements and the technical team. Gather and translate business needs into clear technical specifications, facilitating effective communication and collaboration between stakeholders. Assist in project planning, risk assessment, and progress reporting while ensuring the delivered solutions meet quality standards.The role involves constant communication with both business and technical stakeholders, managing changes, and maintaining comprehensive project documentation. Ultimately, the efforts contribute to successful project outcomes and continuous improvement for future endeavors.𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧:Responsible for managing the end-to-end integration process between EM2 product and third-party systems, including requirements analysis, meetings with third-party representatives, mapping features, overseeing development, and project coordination.𝐓𝐡𝐢𝐫𝐝-𝐏𝐚𝐫𝐭𝐲 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:Tasks include identifying and managing third-party products, conducting market research, seeking approval, providing implementation guidelines, and maintaining a positive relationship with vendors.𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧:Assisting clinics with data migration, offering guidance on self-migration portal usage, coordinating the process, and ensuring a smooth transition.𝐋𝐞𝐚𝐝 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐓𝐞𝐚𝐦:Responsibilities include designing and maintaining the chat system automation, organizing support rosters, documenting customer issues, and submitting reports to the finance team. Show less 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧:As a project coordinator, primary responsibility is to bridge the gap between business requirements and the technical team. Gather and translate business needs into clear technical specifications, facilitating effective communication and collaboration between stakeholders. Assist in project planning, risk assessment, and progress reporting while ensuring the delivered solutions meet quality standards.The role involves constant communication with both business and technical stakeholders, managing changes, and maintaining comprehensive project documentation. Ultimately, the efforts contribute to successful project outcomes and continuous improvement for future endeavors.𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧:Responsible for managing the end-to-end integration process between EM2 product and third-party systems, including requirements analysis, meetings with third-party representatives, mapping features, overseeing development, and project coordination.𝐓𝐡𝐢𝐫𝐝-𝐏𝐚𝐫𝐭𝐲 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:Tasks include identifying and managing third-party products, conducting market research, seeking approval, providing implementation guidelines, and maintaining a positive relationship with vendors.𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧:Assisting clinics with data migration, offering guidance on self-migration portal usage, coordinating the process, and ensuring a smooth transition.𝐋𝐞𝐚𝐝 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐓𝐞𝐚𝐦:Responsibilities include designing and maintaining the chat system automation, organizing support rosters, documenting customer issues, and submitting reports to the finance team. Show less

  • Tech Manager

    Sept 2023 - Mar 2024

  • Tech Lead

    Apr 2022 - Sept 2023
• 

  SOCOE

  Apr 2024 - now

  Senior Business Technical Manager