Nidhi Verma

Experience

• 

  Utkarsh Small Finance Bank

  Jun 2016 - Dec 2021

  Conducted AML investigations, utilizing a keen eye for detail to identify and report suspicious activities, ensuring compliance with regulatory requirements.Performed comprehensive KYC due diligence on new accounts, loans, lockers, and fixed deposits in adherence to bank policies and regulatory standards.Executed various liabilities account transactions, encompassing current, savings, term deposits, loans, SIP, general insurance, and life insurance, with a focus on risk assessment.Managed money transfers, RTGS/NEFT, fixed deposits, and cheque clearing, resolving customer queries promptly and efficiently.Maintained and generated Suspicious Transaction Reports (STR 8/9), conducted monthly customer meetings, and performed daily register and fortnightly verifications.Oversaw the reconciliation of daily/monthly General Ledger accounts, including Accounts Receivable, Accounts Paid, Cash, and Inventory.Conducted KYC for CASA accounts, utilizing public service sites and field visits for screening and investigation of customer due diligence.Validated Credit Bureau Reports, Pan Cards, Aadhar Cards, and Guarantor information to ensure accuracy and compliance.Managed Retail and Asset Operations, emphasizing service delivery within defined turnaround times and process adherence.Proactively identified and raised financial and operational risks, monitored high-value transactions, and flagged suspicious activities in accordance with Anti-Money Laundering guidelines. Show less General Banking Operation- Transfers, RTGS/NEFT, Fixed deposits, Customer query.Maintaining STR 8/9, Monthly Customer meeting,Maintaining all Daily Register.Financial marketing & Cross Selling-Cross selling of third party products and bank products. Such as Life insurance, General insurance, Mutual funds, CASA, TD, etc. Sourcing business of trade like Saving & Current accounts, deposits, life insurance, mutual fund, general insurance, etc. Helpful in customer acquisition and responsible for handling customer queries. Enhance customer satisfaction through prompt resolution within TAT time. Show less

  • Assistant Manager-2

    Jan 2021 - Dec 2021

  • Assistant Manager

    Jun 2016 - Dec 2020