Kristens Blums

Experience

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  International Travel Network

  Feb 2015 - Jul 2016

  Sales Representative

  Distribution of airfares to customers based in North America with the purpose of achieving monthly profit targets.Manual flight itinerary assembly in the Global Distribution Systems “Apollo” and "Sabre".

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  Dyninno Group

  Apr 2016 - Dec 2017

  Recruiter and Junior Sales Trainer

  Training new sales agents and recruiting them for International Travel Network Ltd, participating in the development of the training program itself as well as assisting with different administrative tasks.

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  New Level Latvia

  Jan 2018 - Apr 2020

  Recruiter and Senior Sales Trainer

  Managed the daily recruitment process of independent sales agents. Developed and implemented changes in the new sales agent training program.Provided individual consultations for sales agents of International Travel Network Ltd. about sales and customer service.Actively worked on improving International Travel Network Ltd sales agent turnover rate.Established a "Leadership Program" through which new sales managers were selected and developed.

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  DYNATECH Latvia

  May 2020 - Sept 2020

  Junior Project Manager

  Analyze project requirements and all performance metricsOrganize a proper workflow to monitor each metricStructure the project work, plan the resource allocationAnalyze results and develop solutions to adjust existing plansAssess the effectiveness of existing workflows and team members, provide and coordinate improvementsAnalyze large volumes of data, detect inconsistencies, provide and coordinate improvements

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  Ubiquiti Inc.

  Sept 2020 - Jul 2021

  Junior IT Project Manager
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  Mapon

  Aug 2021 - now

  Product Owner and IT Project Manager