Nidhin Thomas

Experience

• 

  Ford Business Services Center P Ltd

  Nov 2007 - Aug 2012

  Associate and Team Leader

  • Acting as a Team Leader (TL) and ensuring the activities which is been agreed with the customers as per Service Level Agreement (SLA) are performed on day to day basis and the completion of task as per the Turn Around Time (TAT).• Preparation of Journals and posting the same in People Soft General Ledger (PSGL) on monthly basis and reconciliation of the accounts.• Responsible for the training and functioning of the Vital/Critical activities as a part of Business Continuity Process (BCP), which is tested on every quarterly basis.• Liaison with the Suppliers/Internal customers to resolve the issues with regard to problematic invoices and handling the queries via attending phone calls and mails to explain them on the status of the Invoices held by us.• Effective control on reducing the defective documents.• Performing the Pre Dump Variance Analysis and Releasing the Self Billing Invoices (SBI) on a weekly basis.• Leading the Team which consists of 8 members and wholly Responsible for the new process.• A Single Point Of Contact (SPOC) for the Customer , representing on the Teams behalf and addressing any issues or concerns related to the process and taking up necessary actions, whenever required for the smooth functioning of the process.• Monitoring the error percentage of the members, so to avoid rework, have better control and to provide a Quality work. Show less

• 

  HTC Global Services

  Apr 2013 - now

  1) PREPARATION OF REVENUE REPORTS2) PREPARATION OF INCENTIVE REPORT3) FOLLOW UP FOR OUTSTANDING INVOICES AND PREPARATION OF RECEIVABLE REPORTS TO RESPECTIVE BUSINESS UNIT HEADS (BUH)4) PROCESSING AND POSTING OF CASH RECEIPTS IN GP5) POSTING OF INVOICES IN GP AND SENDING MAIL TO THE CLIENTS

  • Associate Manager Finance

    Jul 2017 - now

  • US Accounts Receivable Team Lead

    Apr 2013 - Jun 2017