Nancy Walker M.S. SHRM SCP

Experience

• 

  Texas Employment Commission

  Jan 1987 - Jan 1991

  Unemployment interviewer/investigator

  Determined eligibiilty for unemployment, investigated claims. conducted fact finding interviews, investigated allegations of fraud, prepared legal documents, testified in court on behalf of the state, and administrated the TRA program for dislocated workers.

• 

  Department of Social Services

  Jan 1991 - Jan 1992

  Case Manager

  Provided case management services to clients in the areas of public assistance, employment and training. Determined eligibilty for porograms, documeted activities, referred clients to other services.

• 

  Lincoln, Lyon, and Murray Human Services

  Jan 1992 - Dec 2010

  Division Director of accounting, child support, fraud, and collecitons. Responsible for all HR functions for the agency. Supervisor of all fiscal proesses for the agency such as receiveables, payables, budget, audit, revenur maximization, and payroll. Responsible for benefit administration, risk management, workers comp, and policy writing. Supervised and managed child support, fraud, and collecitons programs is a multi-county social services agency. Responsible for all paralegal functions in the area of child support. Prepared legal documents, advised customers of rights and responsibilites, testified in court, initiated enforcement action to gain compliance with court order, and prepared details accounting records of child support obligations/payments.

  • Director Of Business Management

    Jan 2008 - Dec 2010

  • Administrative Assistant

    Jan 2006 - Jan 2008

  • Collections Services Supervisor II

    Jan 1998 - Jan 2006

  • Child Support Officer

    Jan 1992 - Jan 1998
• 

  Southwest Health and Human Services

  Jan 2011 - now

  Deputy Director

  Deputy Director of a social services and public health agency of approx 250 employees in areas of accounting, clerical, child support, fraud, collections, income maintenance, and technology. Responsible for all HR functions including hiring, discipline, union negotiations, personnel policy development, benefit administration, risk management, work comp, legal/compliance, and succession planning. Backup to the Director for all agency functions.