Scott Hertzog

Experience

• 

  CAS

  Jun 2014 - now

  Scientific Information Consultant | Subject Matter Expert | Scientific Information Solution Trainer

  Responsible for collaborating with Sales staff in an assigned territory by providing pre and post-sale technical training and product consulting to customers worldwide. Also identifies opportunities to grow, retain, cross-sell and penetrate the customer utilizing their expertise in the product and services portfolio. Accountable for preparing and presenting instructional materials in various media for technical training events for user meetings, technical conferences, on-site customer visits, customer meetings via teleconference, and the virtual online product laboratory.Collaborate with Sales and Marketing staff to develop the business, gather market intelligence, and communicate customer needs to assist CAS in formulating future strategies, defining market segments, and shaping the product and service portfolio. Utilize SAP/BW CRM to gain insights regarding customer needs.Develop and execute project plans and meet deadlines under tight timeframes. Show less