Sean Vulcan, PMP

Experience

• 

  Quick & Reilly Group

  Jun 1999 - Jul 2001

  Supervisor of Electronic Banking and Employee Stock Option Division

  - Supervisor of Electronic Banking and Employee Stock Option Division- Responsible for the management of 20 - 25 broker representatives- Electronic Banking Division Responsibilities - Managed the approval and transmittal of funds from client brokerage accounts to bank accounts on a daily basis- Employee Stock Option Division Responsibilities - Established and developed SOP for daily operation of Division. Daily duties included the approval new accounts; liaison between client and company; transferal of funds and shares between brokerage account and company; companies in program numbered over forty institutions.- Continuous Quality Assurance - Monitoring of telephone statistics; weekly evaluation of phone calls; weekly coaching sessions.- Online Order Approval and Client Order Entry- Internet trading assistance (browser and internet provider troubleshooting)- Series 7, 66, and 4 licensed Show less

• 

  Busch Gardens Williamsburg

  Mar 2002 - Nov 2002

  Cash Control - Vault Supervisor

  - Responsible for the daily balancing and reconciliation of office vaults- Collection and preparation of funds used for daily till runs- Audit and reconciliation of daily cash records- Process and record data from daily cashier records

• 

  Waterford Wedgwood

  Nov 2002 - Mar 2009

  Store Manager

  - Training Manager - training areas included store operations, visuals, and policy and procedures; participated in multiple store openings and closings- Monthly re-evaluation of the store SAP re-order system involving all product lines- Store consistently ranked in top 10 with yearly sales in excess of $1 million and overall shrinkage of less than 1%- Marketing - production of store e-flyer and customer flyers for monthly promotions; development of in store displays for product highlights; produced quarterly newsletter for division- Developed store training manual for Waterford Crystal, Wedgwood Promise Program, and Gift Reminder/Wish List Program Show less

• 

  Dillards

  Apr 2009 - Jul 2009

  Area Sales Manager

  - Monitor Sales Associates daily sales quota and credit applications - Manager on Duty - required of all managers on a daily basis for entire store - deals with customer and computer issues, storewide sales/credit card quota, overall store presentation and atmosphere- Distribute and manage markdown which vary from 1,000 to 10,000 on a daily basis- Merchandising Directives - maintain corporate initiatives for product presentation and the daily maintenance of areas- Event Planning - Coordinate and plan events intended to drive traffic into store and department on a weekly basis Show less

• 

  Eddie Bauer

  Sept 2009 - Jan 2013

  - Drive store sales results by ensuring a consistent quality customer experience in the store- Plan, support and execute company direction and initiatives in regards to floor-set and product flow- Set clear performance expectations and give appropriate recognition for performance in the areas of Loyalty Rewards Program, Credit, SPH and ADS- Direct the shipping, receiving, and inventory flow- Delegate daily workload among associates to meet merchandising and visual presentation standards Show less

  • Co-Manager

    Feb 2011 - Jan 2013

  • Assistant Manager

    Sept 2009 - Feb 2011
• 

  AICPA

  Sept 2013 - Dec 2016

  Project Coordinator - Communications, Advertising and Brand Management

  • Oversaw project management activity from Kick-off to final assets, including project priorities, resource allocation, budgets, and timelines• Manage third party vendors and freelance relationships• Contract coordination for image purchasing and invoicing• Troubleshoot project concerns and resolve quickly and efficiently.

• 

  Association of International Certified Professional Accountants

  Dec 2016 - now

  • Lead, coach, and manages the global Creative, Multimedia and Communications team operations across three hubs including the management of workflows, staffing resources and speed to delivery.• Develop, manage, and implements improvements in the areas of operational efficiencies increasing asset development, production, and asset delivery to business partners globally.• Monitor and maintain projects and timelines for the delivery of non-financial and revenue targets enabling busines strategies, global resource forecasting, operational risk identification, analysis, and mitigation.• Overall responsible for increasing timeliness, capacity and consistency in the workflow process and output of over 3000+ projects per year.• Implementing Workfront project management systems across the organization, which streamlined and improved efficiencies. Show less

  • Lead Production Manager

    Nov 2021 - now

  • Operations Manager - Creative Solutions, Multimedia and Communications

    Dec 2016 - Dec 2021